P-053321: 500,000 Invoices, 4.5 People: How Pierce Manufacturing Automated AP at Scale with JD Edwards

This session was presented at INFOCUS 2026.

When rapid business growth pushed annual invoice volume from 362,000 toward more than 500,000, Pierce Manufacturing, an OshKosh Corporation company, faced a critical fork in the road: scale operational headcount or transform their Accounts Payable workflow through deep JD Edwards integration. Processing hundreds of thousands of invoices manually with paper-bound processes and zero line-of-sight metrics was no longer viable. Today, a lean AP team of just 4.5 FTEs seamlessly handles over half a million invoices annually – without working through vacations or drowning in backlogs. In this session, Pierce Manufacturing’s Senior Finance Manager and IntelliChief walk through the blueprint of a successful, big-bang automation rollout. Discover how Finance partnered directly with IT to design and configure an enterprise solution tailored specifically to Pierce’s complex business rules – moving beyond out-of-the-box limitations to achieve an automated 3-way match, smart exception routing with hold vouchering, and full operational transparency. Whether you approach JDE from the IT architecture side or business operations, you’ll gain actionable insights into bridging department goals, reducing system strain, and unlocking true end-to-end process visibility. Key Learning Objectives – Learn how Finance and IT collaborated from design to a successful “big-bang” go-live across the enterprise. – Understand why configurable workflows matter when standard out-of-the-box AP tools fall short for complex matching, variance routing, and approval rules. – See how Pierce replaced rough page-count estimates with real-time analytics to identify vendor bottlenecks, streamline receiving, and eliminate invoice backlogs.

This session is eligible for the following CPE certification: NASBA

Speakers: Kristina Lewitzke, Pierce Manufacturing
Joel Halvorson, IntelliChief