P-053077: AI in JD Edwards: 5 Real Use Cases, What Worked, and What Didn’t

This session was presented at INFOCUS 2026.

AI has moved well past the experimental stage in JD Edwards environments. Many teams are already trying things out, but the results are mixed. Some efforts deliver clear value. Others stall or end up creating more work than they solve. This session walks through five real use cases built in JD Edwards environments. We will talk about what actually happened during implementation, not just what was planned. In a few cases, things worked better than expected. In others, the outcome fell short, and there are lessons worth paying attention to. We will cover: AI for code understanding to help teams make sense of customizations and reduce reliance on legacy knowledge Conversational JD Edwards, including chat and voice, and how business users responded Natural language to SQL with governance controls in place Enterprise knowledge search across ERP documentation using retrieval-augmented generation AI-powered analytics in Oracle Analytics Cloud and how it performed in practice Along the way, we will be open about where the value showed up and where it didn’t. Data quality issues came up more often than expected. Security and access control needed more attention than many teams planned for. Adoption depended less on the technology and more on how it fit into daily work. You will hear about: Where AI delivered measurable ROI and where it fell short Common pitfalls in data quality, security, and user adoption How to prioritize use cases that can scale without creating new problems You will leave with: A short list of practical, high-impact use cases to explore first A clear way to evaluate AI opportunities in your own JD Edwards environment Guidance on moving from pilot to something that actually holds up in production This session is based on real projects with real constraints. No theory, no polished success stories without context. Just what experienced teams learned as they worked through it.

This session is eligible for the following CPE certification: NASBA

Speakers: Luis Mediero, Broadpin
Tim De Nijs, Broadpin