P-053324: Minimize Downtime with GENIUS AI

This session was presented at INFOCUS 2026.

Downtime—whether planned or unplanned—has a measurable impact far beyond system availability. Organizations report that 53% experience lost revenue, 47% lost productivity, and 41% lost brand equity or customer trust as consequences of downtime. This presentation explores how GENIUS AI helps organizations minimize downtime by moving from reactive support to proactive, intelligent system monitoring and automated response. By continuously monitoring critical JD Edwards infrastructure and application processes, GENIUS AI identifies potential issues earlier, alerts support teams to conditions requiring attention, and can automate recovery actions before problems escalate into significant business disruptions. Attendees will learn how GENIUS AI can help: – Reduce unplanned downtime through continuous monitoring and early detection. – Identify issues before users are impacted using intelligent alerting and anomaly detection. – Accelerate incident response by providing actionable diagnostic information. – Automate recovery for known and repeatable failure conditions. – Protect revenue and productivity by reducing the duration and business impact of outages. – Improve system reliability by identifying trends and recurring conditions before they become critical.

This session is eligible for the following CPE certification: NASBA

Speakers: Steve Pollack, GSI