Home / Educational Content / JD Edwards / My Oracle Support Portal: Enhanced Features and Guidance

My Oracle Support Portal: Enhanced Features and Guidance

P-053278: My Oracle Support Portal: Enhanced Features and Guidance

This session was presented at INFOCUS 2026.

Join us for an overview of the improved My Oracle Support (MOS) portal, launched back in December 2025. Discover exciting new features—such as AI-powered interactions, streamlined navigation, improved search capabilities, and enhanced knowledge access—designed to elevate your Oracle support experience. We will walk through what’s changed and important resources to help you use the portal. Don’t miss this opportunity to learn how to make the most of the My Oracle Support portal! This session includes a remote presenter.

This session is eligible for the following CPE certification: NASBA

Speakers: Scott Swensen, Oracle America: Inc
James Callan, Oracle America: Inc

Watch the full-length video

You’ve reached the ultimate Oracle customer network—exclusively for Quest Corporate and Professional members.

Join Quest to unlock access to strategic content centers, event replays, exclusive programming, and expert insights—all designed to help Oracle users like you go further, faster.

Whether you're on JD Edwards, PeopleSoft, or Oracle Cloud, Quest connects you with a powerful peer network and Oracle experts so you can make smarter decisions, drive innovation, and get more from your investment.

Quest is where Oracle customers connect, learn, and lead with confidence. Ready to join them?

My Oracle Support Portal: Enhanced Features and Guidance