Presented at BLUEPRINT 4D 2024: Assisting Employee as They Transfer Positions or Jobs Within the University Through Custom Journeys
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Posted by Quest Customer Learning Team
- Last updated 7/25/24
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Presented at BLUEPRINT 4D 2024
Session ID: P-031479
Oracle journeys allow organizations to build in-system support from changing business needs to help employees transition to different phase of the employee life cycle. One important phase of the life cycle is understanding how to handle and support employees moving from one department or area to another. By creating three separate journeys to assist with employees transferring across the university: Baylor University has decreased its reliance on out-of-system processes to alleviate pain points around expenses during these transitions in the employee life cycle. To ensure we reach all transferring employees: Baylor created a fast formula in the transfer journey that triggers only for those accepted offers with a transfer action: in addition to utilizing the other action types.During this session: Baylor University will explain how we use three different journeys for transferring employees across the university to ensure expense and outstanding items are closed following the employee’s transition into a new area of the organization.
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