Presented at BLUEPRINT 4D 2024: Better than SQL: Using JDE Orchestrations to Accelerate Hypercare Issue Resolution
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Posted by Quest Customer Learning Team
- Last updated 8/05/24
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Presented at BLUEPRINT 4D 2024
Session ID: P-043539
Real Life Scenario: During the Hypercare phase of a JDE deployment: a priority ticket led to the discovery of certain critical fields and tables that required a mass upload of data: as well as mass update of existing records. Absence of standard mass upload programs and presence of a dynamic UKID field in the live environment further complicated possible resolution approaches. JDE Orchestrator Based resolution: During this presentation we will explore how an orchestrator solution was quickly developed: with the capability to perform a mass update of records into the required tables: by using standard JDE Interactive forms: reducing the projected fix from days to a matter of seconds. Using an orchestrator also maintained the integrity of relevant data and the UKID fields. We will review how the orchestration was developed: the elements of the orchestration: the data provided by the client: and the testing procedure to execute the correction: and discuss how this solution was superior to often-used SQL updates. Lastly: we will use this example to facilitate a discussion on innovative ways to use orchestrations to solve implementation challenges.
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