Presented at BLUEPRINT 4D 2024: How Change Management Can Benefit From Oracle Cloud Solutions
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Posted by Quest Customer Learning Team
- Last updated 8/05/24
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Presented at BLUEPRINT 4D 2024
Session ID: P-037043
Oracle cloud offers a variety of cross module solutions aimed at teaching, supporting and guiding end-users via the technology. The goal of this session is to introduce the Oracle change management solutions that enhance the end user’s experiences, learning and skills development. Of equal importance, an additional goal of this session is to share success strategies and primary considerations when transitioning from human-based end-user support/training, to the application itself providing these services. Specifically, how do the roles and responsibilities of employees administering and supporting business processes evolve and how can their skills work in harmony with the future use of the Oracle cross module solutions listed below aimed at enhancing change management needs.
– Oracle Digital Assistant
– Guided Learning
– Guided Journeys
– Next Gen HR Helpdesk
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