Transition or Transformation or Both? Caribbean Hotel and Casino’s Journey to Cloud
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Posted by Quest Customer Learning Team
- Last updated 10/07/23
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Presented at Cloud HCM Week 2023
We often hear that change is inevitable; transformation is optional. The hospitality industry has always been a pioneer in customer experience. The industry is now transforming those customer experiences with digital transformation solutions, looking at all aspects of business, from the actual guest experience to operational efficiency.
One world-renowned hospitality brand, Caribbean Hotel and Casino decided to take this challenge head-on to transition and transform its operational processes and systems to better align with market best practice standards, reduce the cost of technology, lower the total cost of ownership, and increase the efficiency of their operations. Most importantly, the Caribbean Hotel and Casino wanted to provide a robust and best-in-class platform for employees to work and attract new talent.
Learning Objectives:
• Discover how they transitioned their On-Prem systems onto Oracle Cloud Infrastructure.
• Understand the benefits of consolidating HR systems into a unified cloud platform, including simplified complexity and consistent employee experience.
• Explore how cloud technologies helped the company adapt to new ways of working and improve its workforce management practices.
• Learn about transforming legacy ERP to Oracle Cloud ERP SaaS roadmap.
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