Implementing Chatbots on PeopleSoft to Enhance Operational Efficiency and Provide Better User Experience
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Posted by Quest Customer Learning Team
- Last updated 11/20/18
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Presented by Muralidharan Balarajan & Debdatta Mandal, Hexaware
Many of you are using PeopleSoft today and are wondering what strategic improvements can be done on the system to enhance its operational efficiency and user experience. Even with a top-notch organization, a pretty complex PeopleSoft implementation can overwhelm users and deteriorate their experience. How to get around this problem? The answer is pretty simple—artificial intelligence. In this webinar, we talk about the implementation of AI chatbots on PeopleSoft. You’ll find out how you can use chatbots to get your queries answered faster and do all of your service functions on PeopleSoft. Chatbots can truly modernize your PS implementation in addition to saving a lot of time and money.
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