ORACLE CLOUD CX

CX – Service: LLM Power-Up! Mastering Transparent and Accurate Decision-Making

Description:

Learn how Intelligent Advisor web-authored decision services can provide accurate, reliable and transparent advice within a Large Language Model context. Large Language Models have proven to be a popular tool for providing information and answers to a broad audience of consumers. However, many organizations are reluctant to adopt LLM-powered advice where the results matter – for example in organizations where accuracy and adherence to policy or protocol is paramount. Lack of transparency in how an AI model reaches a decision is also a justified concern. In this session, you will learn how to power-up an LLM with Intelligent Advisor to provide reliable, accurate and transparent decision making where it matters without compromising the flexibility of your LLM interactions. See first-hand how this market-leading technology can change how you think about providing advice in an increasingly digitized world.

Presented by:

• Davin Fifield – Vice President Product Development, Oracle CX Service

PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.