ORACLE CLOUD HCM

HCM – Revolutionizing Employee Benefits with AI Agents in Oracle Cloud

Description:

This presentation explores how to integrate the AI-powered Benefits Agent within Oracle Cloud Benefits, enhancing both employee and administrator experiences. These AI Agents are built around your existing library of documents, leveraging your current employee communications and resources. By using the AI Agent, employees and benefits administrators gain quick access to key information through the RAG pipeline—a curated collection of essential benefits documents, such as summary plan descriptions, FAQs, and policy documents. With AI-driven assistance, routine inquiries can be addressed instantly, reducing administrative workload and allowing HR teams to focus on more strategic initiatives. The AI Agent offers employees real-time, personalized answers, helping them make well-informed decisions on their benefits options. This approach not only streamlines benefits navigation but also contributes to higher employee satisfaction and engagement. Integrating AI Agents into your benefits administration aligns with Oracle’s vision of a smarter, more efficient future.

Presented by:

• Lynda Tollefson – Director of Benefits Product Management, Oracle Cloud HCM
• Dave O’Meara – Director of Strategy for Compensation and Benefits, Oracle Cloud HCM

PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.