BLUEPRINT 4D education is live!Browse SessionsDismiss

Home / Events / Webinars / Oracle Cloud CX – Service: Oracle Fusion Service Queue Assignment Rules

Oracle Cloud CX - Service: Oracle Fusion Service Queue Assignment Rules

ORACLE CLOUD CX

CX – Service: Oracle Fusion Service Queue Assignment Rules

Description:

Join this session to learn about:

  • Agent roles and privileges
  • Aspects to be considered when creating assignment rules
  • How the automatic queue assignment works.

Presented by:

  • Teo Popescu – Senior Technical Support Engineer, Oracle Service

PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.