ORACLE CLOUD CX

CX – General: Get Started Today With The First Enterprise Agents for CX

Description:

It’s an age- old problem: Customer experience teams across marketing, sales, and service need to accelerate to keep ahead of customer expectations, but they can’t scale or sustain efforts and budgets to get or stay there. With the arrival of Agentic AI, simple single app consumer-agentic solutions may try to impress by showing how to book a restaurant, but enterprise processes are orders of magnitude more complex. Risking your customer relationships with rudimentary agents is not worth it. The Agentic AI must run on the same platform as the applications and data necessary to take action if you want to trust the outcomes! Consequently, Oracle CX is now unlocking the power of the foundational data and processes across the entirety of the enterprise via the Fusion Suite — an industry first. Join executive vice president of Oracle CX, Rob Tarkoff, to learn about Oracle CX’s Agentic AI strategy and how you can get started today.

Presented by:

• Mark Grannan – Senior Product Strategist, Oracle
• Rob Tarkoff – Executive Vice President, CX, Oracle

PLEASE NOTE: In order to attend this event, you must be an Oracle Cloud Customer Connect community member. If you are not a member, register here to join.