YUM Brands shared valuable insights on their Cloud HCM Workforce Compensation experiences at BLUEPRINT 4D. When Rob Longshore, Analyst ITSS at YUM Brands, assumed responsibility for the module, he faced a daunting task list of over 400 items. Instead of feeling overwhelmed, Rob strategically prioritized a few high-impact tasks to quickly improve user satisfaction.

At BLUEPRINT 4D 2023, Rob highlighted several key issues he resolved, offering practical advice for other Cloud HCM users.

Issue 1: Messy Manager Interfaces

One of the initial improvements made to the Workforce Compensation module involved disabling the “Track Ineligible Workers” feature. This action significantly cleaned up the user interface for managers, resulting in an influx of positive feedback.

**Tip:** If you’re developing your Workforce Compensation plan, Rob recommends turning off this option *before* rolling out the plan to avoid backtracking and re-rolling everything.

Issue 2: Changes Not Saving

During performance rating season, Rob encountered an issue where changes were not saving due to simultaneous updates from hundreds of employees. The root cause was traced to cross-references to other plans and cells, which slowed down the “save and update” process.

Rob’s team resolved this by eliminating the cross-references. Moving forward, Rob plans to integrate ABR into its own individual sheet within the salary plan to prevent such issues.

Issue 3: Compensation Complications

With YUM Brands expanding to include international employees, new challenges emerged. Users faced difficulties posting Compensation Elements at year-end, particularly due to discrepancies between salary basis and ledger currencies.

After extensive auditing, Rob’s team discovered that the salary basis was incorrectly set to the corporate currency (USD) instead of the local currency (GBP).

**Tip:** If your company is expanding internationally, adjust the salary basis settings to match the local currency before the compensation cycle begins.

Want More?

For further details on YUM Brands’ use of the Cloud HCM Workforce Compensation module, check out part two of the BLUEPRINT 4D 2023 session recording, starting at 13:04: “Oracle Cloud Apps – Ignite & FailFest Sessions.”

For more on Oracle Cloud HCM, check out Quest’s Learn Library.

To connect with other Cloud HCM users, join Quest’s Cloud HCM Community.