The Quest Education team was pleased to speak to Jeffrey Lewis from Batesville Casket Company about the company’s easy transition process to 9.2. Lewis oversees the JD Edwards processes and integration processes within Batesville’s IT team. Upgrading was easy with JD Edwards, and the results have paid off. Batesville now has a more modern environment with the advanced capabilities that will allow them to more effectively manage business processes.

Batesville is a large manufacturing company that specializes in end-of-life services for families. They are the industry leader in items like caskets, cremation urns and more for 120 years. They also provide funeral preparation services for grieving families. Batesville spans more than 100 locations and sells products to more than 12,000 licensed funeral homes in not only North America, but also Australia and the U.K.

Key Takeaways:

• Modern user experience (UX) is simplified and personalized — which ultimately drives employee productivity.
• You can upgrade without disrupting major business processes.
• You can simplify and standardize the low-hanging fruit first. Take care of the more complex tasks while reaping the benefits of the easier fixes.

If you want to learn more about what an upgrade could do for a JD Edwards user, follow this link to the full JD Edwards Customer Story about Batesville Casket Company.