Shelby Klingerman, Content Curator |

Madhavi Makkapati, Product Strategy Director from Oracle, spoke at RECONNECT about current and planned features within PeopleSoft Credit to Cash that can help users improve productivity and lower costs.

Fluid Version of Collector Performance

Key features include the ability to compare across multiple customers and collectors and the leveraging of the new Configurable Analysis Framework. This will help you reduce management costs, improve data management and improve customer relationships.

Self Service Customer Hierarchy

With the Self Service Customer Hierarchy, you will have the ability to enable users to make quick decisions, the ability to manage collection activities effectively and access to the eBill Payment Broker model. Key benefits include the exposure to corporate customers and their subsidiaries and the ability to view and report against customer relationships.

Payment Plans

Key features include the ability to allow your customers’ customers to pay in installments. The benefits of allowing payment plans include improved customer satisfaction, increased cash flow and reduced costs.

Expand Copy Functionality for Billing

The current Copy feature is being expanded to include more data elements like Chartfields (department, fund, project, etc.), amount, date and the number of copies you want to make.

Learn More

To learn more about these roadmap features as well as features that are already available to you, check out the full presentation: