Meet the Digital Workforce of the Future: AI Agents
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Posted by Quest Customer Learning Team
- Last updated 2/26/26
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This session was presented at JD Edwards Week: Game Changers 2026.
The evolution of artificial intelligence has moved from rules-based automation and predictive analytics to today’s advanced, autonomous systems capable of reasoning, learning, and acting across enterprise workflows. In this session, we will:
• Explore what AI agents and agentic AI are, and how they represent a major shift from traditional AI by enabling goal-driven, context-aware, and self-orchestrating capabilities.
• With a focus on JD Edwards, we will walk through practical use cases where AI agents operate as digital workers across finance, supply chain, and operations—executing complex ERP tasks, interpreting data in context, and keeping work moving with less manual effort.
• Demonstrate a live agent, showing how AI agents can transform JD Edwards from a system of record into an intelligent, proactive system of action.
After the session, attendees should understand the tangible business value AI agents in JD Edwards deliver, including increased efficiency, improved accuracy, and faster insights.
Speaker: Drew Robb, ERP Suites
Watch the full-length video
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