INFOCUS 22: A key to global user adoption of Tupperware's reporting tool
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Posted by Quest Customer Learning Team
- Last updated 11/21/22
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Presented at INFOCUS 22
Session ID:100740
Session ID:100740 Tupperware has multiple JDE instances around the globe, making reporting in a consistent format using a common tool a challenge. Part of this opportunity is having the right tools, but a larger part is user adoption. This session will discuss the keys to Tupperware’s success in achieving a high rate of user adoption for a new, standard reporting tool across the organization.
Objectives
• Review software selection challenges including the need for multiple JDE instances and releases, to use data outside of JDE, and to create templates to be shared across our global markets
• Discuss how to gain buy-in from each business unit to leverage a new tool including the benefits of a common tool and output, global shared knowledge globally and lower cost of ownership
• Understand how to promote and sustain user adoption through training options for busy users, internal and external support options for implementation and on-going support
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