INFOCUS 22: The gift that kept giving- and how to fix the taxes
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Posted by Quest Customer Learning Team
- Last updated 11/20/22
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Presented at INFOCUS 22
Session ID:102300
Brasfield & Gorrie shared the success of the company by giving a Holiday Bonus Gift to all employees charged to one account number. Taxes did not calculate correctly for a large group of employees due to an administrative error of taxes calculating based of the account number tax area. We will discuss how this error could have been prevented and how to fix these taxes faster and more efficiently then keying manually in the Interim Workbench
Objectives
How to get a handle on the issue and who was involved and what taxes were withheld verses who should have been withheld. How to use SQL with standard functionality to correct employee tax information and pay any differences owed to the employee using the Interim Workbench.
Understand how to prevent in the future and validate the error was fixed.
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