One Company’s Decision to Convert from SKU’s to the JDE Configurator
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Posted by Quest Customer Learning Team
- Last updated 12/19/23
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Presented at INFOCUS 2023
Session ID: 101680
One company’s decision to convert all their business systems over from SKU based processing to using the JD Edwards Configurator. This had huge impact on sales order processing, product data management, and manufacturing shop floor control. It also effected EDI processing of customer orders. However, the product data management process on orders of never before sold configurations of Medeco’s product was greatly improved. Was it worth the effort of setting up the JDE Configurator? Come find out as we explain the journey we took to convince management of the investment, explained it to customers, and retrained the customer service department on the order entry process.
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