PeopleSoft Match Exception Collaboration Center – Lessons Learned from a Customer Panel
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Posted by Quest Customer Learning Team
- Last updated 5/28/26
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This session was presented at BLUEPRINT 4D 2026.
Join us for a lively and informative discussion featuring customers who have successfully implemented the PeopleSoft Match Exception Collaboration Center with the help of SpearMC/Mythics. If your organization struggles with persistent match exceptions in the Procure-to-Pay cycle — driving up costs, delaying payments, and frustrating staff — this session is for you. Our panelists from Temple University Health System and the Port of Virginia will share their experiences deploying this new functionality, delivered by Oracle in PUM Image 40, and how it has transformed their AP operations. You’ll hear real-world insights into configuration decisions, workflow design, and change-management strategies that led to measurable improvements in efficiency, visibility, and accountability. Attendees will walk away with practical lessons learned, key success factors, and a roadmap for how to evaluate and implement the Match Exception Collaboration Center within their own PeopleSoft Financials and Supply Chain environments — turning a long-standing pain point into an opportunity for automation and collaboration.
This session is eligible for the following CPE Credit: NASBA
Speaker: Randall Johnson, SpearMC
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