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Presented at BLUEPRINT 4D 2024: How Hennepin County implemented Oracle Guided Learning

Presented at BLUEPRINT 4D 2024
Session ID: P-044710

Hennepin County: MN implemented Oracle Guided Learning(OGL) to help it’s end users feel successful in the system. With the goal of reducing help desk calls and issues with data: Hennepin County focused on the financials pillar first to implement OGL. This session will describe the project plan: implementation: as well as a live demo of OGL.

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Presented at BLUEPRINT 4D 2024: How Hennepin County implemented Oracle Guided Learning