Relying on JD Edwards for Global Distributor Ordering and Account Management Portal
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Posted by Quest Customer Learning Team
- Last updated 12/19/23
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Presented at INFOCUS 2023
Session ID: 100920
For over 75 years, Sennheiser has shaped the future of audio resulting in industry-leading products, accurate sound reproduction and tailor-made solutions for recording, transmission and reproduction of sound. As part of a global strategy to automate distributor sales orders, Sennheiser looked to take a JD Edwards-first approach to deploy a Global Sales Portal in over a dozen countries with real-time integration to its global single instance of JDE EnterpriseOne. Customers can view pricing from JD Edwards Advanced Pricing, availability checking, quotes, order entry directly into P4210/P42101, order/shipment/invoice/payment inquiry and account profile administration. Additionally, Sennheiser’s sales representative team can access the portal and place orders on behalf of customers as an alternative UX to traditional JD Edwards order entry.
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