Presented at INFOCUS 20

Session ID: 102920

Facing expiring support, non-standardized processes, under-utilized functionality, and an obsolete chart of accounts and security module chart of accounts, the Alameda County Water District (ACWD) made substantial changes to their JD Edwards ERP system.  The move presented not only significant technical challenges, but procedural and cultural challenges, as well.  Broad organizational changes are not only demanding, but are frequently accompanied by skepticism about the likelihood of success.  Due to planning and hard work, the result would be greater efficiency and cost-cutting at exactly the time ACWD would need them the most – in the middle of a drought and severe water shortage that would significantly impact revenue.