Presented at INFOCUS Envision 2021

Session Id: 100680

As organizations increasingly adopt new technologies and applications, proven performance support tools are essential to meet employees at their moment of need to ensure successful adoption. Oracle’s User Productivity Kit (UPK) is an instrumental tool, whether you are implementing new applications, upgrading to a new release, want to better document your processes, capture organizational knowledge, or simply ensure the success of your technology investment in JDE.

Objectives

Learn how iLearnERP partners with organizations to develop new UPK content, to better utilize previously developed content, and to provide training courses in UPK development so that project and training teams can develop courses and materials.

Discover how customized standards ensure consistent training material development and how UPK training content can fit into a full training delivery program with live course delivery, video recordings, webinar sessions and exercises.

Explore other UPK-like options with a brief presentation of other employee performance support tools and what a selection process with an end-to-end support model could offer your organization’s next training initiative.

April Favara, iLearnERP