What's New in PeopleSoft HR Helpdesk?
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Posted by Quest Customer Learning Team
- Last updated 10/23/23
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Presented at RECONNECT Envision 2021
Session ID: 101450
Come to this session to learn about recently delivered features and planned roadmap items for PeopleSoft HR HelpDesk. You will see product demos of features such as the new responsive Employee Self Service pages, Direct Solution feedback for agents, and Kibana Analytics dashboards that provide critical insights into assigned cases for Agents. We will also share customer success stories of how PeopleSoft customers are using HR HelpDesk to lower their help desk costs, increase HR Administrator productivity, and increase self service assistance for employees.
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