Tag: Oracle CX Cloud
During Quest Forum Digital Event: Innovation Week, Douglas Kehring, Executive Vice President of Oracle Corporate Operations, shared the Oracle@Oracle story about the Oracle corporate team’s internal journey to the cloud.
- Harry E Fowler
- Blogs
- 8/07/20
Quest Forum Digital Event 2020
Use the latest technology on robotics, machine learning & Oracle chatbots to create the future with AI. We will explore how to leverage and integrate robotics & machine learning into your companies tech plan. We'll show the state of robotics and how you can test and use this technology to create the future.
- Quest Customer Learning Team
- Recordings & Presentations
- 7/20/20
During the 2019 Virtual Summit, Ulta Beauty’s Rohit Mishra and Robert Murphy gave a presentation on the company’s approach to system changes made to resolve ATG application memory issues. Ulta made several internal changes in order to tighten testing cycles for the 2018 holiday preparations.
- Harry E Fowler
- Blogs
- 7/17/20
Quest Forum Digital Event 2020
Anyone can build a chatbot but it takes experience and expertise to build a GOOD chatbot. Simply knowing the building blocks for building a chatbot and how to piece them together doesn't guarantee that what you build will be fit for purpose or add value to the business. You need to know the life lessons, tips, tricks, and pitfalls that can only be discovered through real-world implementations. In this theater session learn the top design tips for building digital assistants and chatbots, all learned from many live implementations.
- Quest Customer Learning Team
- Recordings & Presentations
- 7/07/20
Quest Forum Digital Event 2020
Conversation is the most natural form of communication for humans since the dawn of time. However, interacting with computer systems such as enterprise applications and data required special user interfaces that evolved from text to graphical UI to touch. While interactions have become progressively easier, none of these mechanisms matches the simplicity of a conversational user interface. In this session see how conversational AI and speech recognition has finally matured to support effortless interaction with enterprise systems and data as it evolves to understand context and complex speech patterns. Instead of simple chatbots, digital assistants are taking over, and this session looks into the future of this space.
- Quest Customer Learning Team
- Recordings & Presentations
- 7/07/20
Quest Forum Digital Event 2020
Whether looking to add new capabilities to extend Oracle SaaS or create ways to support new business models, companies are under tremendous pressure to deliver innovation on top of modern ERP/SCM/HCM and CX systems. Oracle Cloud Platform's intelligent automation capability combines the AI/ML power of Oracle Digital Assistant, Oracle Integration, Oracle Visual Builder, and Oracle Content and Experience to automate and design new experiences across and beyond Oracle SaaS. Join this session to see how Oracle’s AI-powered, developer-friendly Cloud Platform enables Oracle SaaS extensibility while ensuring upgrades, and assimilates intelligent automation seamlessly. Hear how a customer was empowered to deliver innovative ways to engage with Oracle SaaS.
- Quest Customer Learning Team
- Recordings & Presentations
- 7/07/20
*Quest Forum Digital Event 2020
Drop Tank manages gas station loyalty technologies and programs for many of America’s best-known fuel brands. Millions of transactions and diverse POS systems bring the complexity of both scale and scope to their cloud-based data warehouse and analytics system. You’ll hear how ADW, OAC, ODI, and Oracle CX cloud work together to provide reporting and analytic insight to marketers and program managers. This real-world case study will highlight what worked well, what didn’t, and what the future promises.
Objectives:
- Share the challenges that Drop Tank faces in integrating diverse data sources into a comprehensive solution in Autonomous Data Warehouse Cloud.
- Discuss the data modeling challenges necessary for reporting complex retail transactions across thousands of individual store locations and diverse audiences for analytics.
- Review the guiding principles and preferences that helped this implementation succeed. Discuss what it’s like to be on the cutting edge of Oracle’s technologies.
Presented by:
Tim Vlamis, Vlamis Software Solutions, Inc.
Timothy Miller, Drop Tank
Doug Schieder, Vlamis Software Solutions, Inc.
- Quest Customer Learning Team
- Whitepapers & presentations
- 7/06/20
Quest Forum Digital Event 2020
In the fast-paced world of commerce, time and focus are valuable assets to businesses large and small. Ensuring that your employees have the tools they need to succeed can help push your business to achieve breakthrough results. Attend this session to learn how YUM! Brands enhanced their Oracle HR Helpdesk through groovy scripting and web services to allow teams to focus on providing exceptional customer service without having to sacrifice time.
- Quest Customer Learning Team
- Recordings & Presentations
- 6/24/20
Quest Forum Digital Event 2020 The core of Emser Tile’s business is their commitment to unparalleled service and delivering exceptional customer experiences – which is why it was all the more important to leverage a modern CRM that would help Emser realize this mission. Join this session to learn why Emser chose Oracle Engagement Cloud…
- Quest Customer Learning Team
- Recordings & Presentations
- 6/18/20
In this educational and entertaining session, two industry veterans will debate which aspects of an Oracle Commerce to Oracle Commerce Cloud migration are hairy or not. The topics discussed will include both technical (integrations, scalability, data, code, etc.) and business (team structure, timelines, costs, benefits, etc.). Real-world scenarios will be showcased. The audience will be…
- Quest Customer Learning Team
- Recordings & Presentations
- 4/03/20
