Tag: INFOCUS

Microsoft Teams has quickly become the go-to platform for enterprise communication, often surpassing Outlook in daily usage. With so many interactions flowing through Teams, there’s a unique opportunity to elevate your JD Edwards experience and utilize its power to automate a wide variety of JDE tasks.

- Use cases of Integrating JDE Tasks with Teams
- Real time alerts and notifications
- Automation and Scheduling

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 10/11/25

EnterpriseOne has provided multiple authentication features in the past. Recently a newer option using JSON Web Token (JWT) can support a variety of identity management products that used to require a proxy/gateway server for Single Sign-on (SSO)

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 10/11/25

Since E1 tools release 21 virtual batch queues provide a great feature to scale your UBE batch server resources as needed. See how VBQ from live customer experiences can be leveraged in Windows and Linux batch servers.
VBQ has helped some customer batch jobs scale and reduce runtimes 20 - 80% when multiple concurrent jobs are involved

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 10/11/25

This session will demonstrate JD Edwards fully integrated with Microsoft Copilot at the database level. See the true power of AI in JD Edwards. We will demonstrate the interactions and also dive into the details of how we accomplished this integration. We will explain the key factors that make this model successful including the integration, the SQL parser, and the JDE Agent aspect of our build. We will also discuss common roadblocks and lessons that can be applied to any Enterprise AI journey. Join us for a demo of the future!

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 10/11/25

AI solutions for JD Edwards are rapidly expanding—but not all options are created equal. With so many third-party tools in the market, the question becomes: how do you choose the right solution for your current needs, and how can you maximize impact without adding complexity? This session focuses on integrated AI solutions built to work directly within your JD Edwards environment, so users don’t have to toggle between systems to realize value.
You’ll see real use cases and live demos of solutions that analyze JDE financial data to create forecasts and pro forma statements using Oracle Machine Learning and generative AI. We’ll show how unstructured documents and images can be automatically ingested into JDE applications, and how integrated dashboards—powered by large language models—can deliver visual insights and cost optimization recommendations directly in E1 pages. If you want to understand what’s possible with truly integrated AI, this session will show you where JD Edwards is headed—and how you can get there.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 10/11/25

Learn how purpose-built Capex software natively integrates with JDE, eliminates spreadsheet chaos and syncs Capex data across procurement, finance, and operations. Hear from an expert in project and portfolio management systems at a leading manufacturing company on how they leveraged their JDE implementation to upgrade their capital planning process.

Topics covered will include:

- Real-time data sync: how actuals improve forecasts
- Reducing rework & reconciliation across modules
- Automating approval workflow & project tracking
- Role of AI/analytics in modern capital planning
- Total cost of ownership, time value and long-term support

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 10/11/25

Data collection and tracking has become a way of life in the business world. And tracking your enterprise system users and what objects they are accessing on the system and when is necessary for managing and protecting your data. Explore the Object Usage Tracking features in JDE E1 and show how you can use it to help track the Who: When: and What of the objects used on your system.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 10/11/25

In this session, "Groovy Gets Smarter: Using AI with JD Edwards Orchestrator," we will share how our team leveraged AI tools to write and debug Groovy scripts within JD Edwards Orchestrator. We’ll walk through a real-world example demonstrating how AI helped us generate Groovy code, understand script logic, and resolve errors more efficiently—ultimately improving the quality and speed of our orchestration development process.

This presentation is ideal for JD Edwards developers, CNCs, and Orchestrator power users interested in enhancing their scripting workflow. Attendees will learn how AI can be used as a development assistant to streamline Groovy script creation and debugging, reduce trial-and-error, and support more advanced orchestration scenarios.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 10/11/25

Every organization has experienced it: the tension-filled tug-of-war between users who just want things to work and tech support teams trying to diagnose issues without losing patience. This session confronts the all-too-familiar dynamic between end users and support teams—where miscommunication, assumptions, and unmet expectations lead to frustration on both sides.
We’ll unpack the psychological and cultural barriers that contribute to this divide and explore how these internal frictions impact overall performance and morale. Through relatable (and often hilarious) real-world examples, we'll highlight how common support scenarios escalate—and how they can be de-escalated with empathy and structure.
This isn’t a technical tutorial—it’s a people-focused reset on how IT and business users can work together more effectively.
Objective 1 – The War Within:
We’ll explore key misunderstandings between tech support and users, including emotional triggers, time pressures, and communication habits that lead to frustration. Gain insight into what each side often fails to recognize about the other.
Objective 2 – Building Bridges:
Discover practical strategies to improve how tech teams and users interact. We’ll focus on shared goals, reframing support conversations, and reducing miscommunication through empathy and clarity.
Objective 3 – Relational Frameworks for Teams:
Learn a foundational approach to improving internal collaboration. We’ll introduce feedback loops, communication habits, and simple team-building models that help support and user groups work together with more trust.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 10/11/25

If your organization hasn’t yet tapped into the power of the JD Edwards Orchestrator Studio—don’t worry, this session is your starting point. We’ll guide you through the essential components: Orchestrations, Service Requests, Connectors, and Logic Extensions. This isn't about becoming an expert in 60 minutes—it’s about understanding how everything fits together and creating a confident path forward to modernize and automate your JDE processes. Whether you're just curious or ready to dive in, this session will demystify Orchestrator Studio and give you a practical launchpad to begin your journey.
Session Objectives
1. Understand the role and purpose of the JD Edwards Orchestrator Studio
Learn why Orchestrator Studio is essential for automating business processes and integrating systems. We’ll explain how it reduces custom code and empowers both IT and business users to modernize JDE workflows.
2. Learn how to navigate the Studio and see the shared structure across its components
Get familiar with the Studio layout and how its components—Service Requests, Orchestrations, Connections, and Logic Extensions—follow a consistent design. Discover how they connect and build reusable automation blocks.
3. Walk through a real orchestration to see how it’s constructed, connected, and executed.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 10/11/25