Enterprise automation is no longer just a vision for JD Edwards users—it’s a reality that organizations are actively shaping today. At INFOCUS 2025, A.J. Schifano, Ervin Rhodes, and Dave Greiner walked through Oracle’s strategy, roadmap, and real-world use cases that prove JD Edwards EnterpriseOne is well on its way to delivering automation at scale across procurement, sales, and manufacturing.

From Process Automation to Enterprise Automation

JD Edwards customers have long leveraged Orchestrator to streamline business processes—automating tasks like creating sales orders, processing purchase orders, or uploading journal entries. But enterprise automation represents the next stage of maturity: tying these automations together across functional areas to improve data quality, uncover insights, and drive continuous improvement.

Schifano compared this evolution to refining digital gold. With automation, the data flowing through JD Edwards becomes richer, more accurate, and timelier than what manual entry can achieve. But just as raw gold must be refined to have value, digital gold must be analyzed and applied in context to generate actionable insights. That’s where JD Edwards’ enterprise automation framework—ingest, model, analyze, solve, and measure—comes into play.

Procurement: Templates and Connected Processes

From the procurement side, Oracle has delivered templates such as procure-to-pay and requisition-to-purchase order. These templates make it simple for business users to generate process models based on existing order activity rules, rather than building every step manually.

Users can view metrics at the process, node, and link levels, filtering by company, business unit, or order type. Even more powerful are snapshots, which allow teams to compare process performance across time periods or business units. For example, procurement leaders can take a snapshot in August, implement changes, and then compare against September’s results to validate improvements.

Connected processes add another layer of context. By linking requisition processes directly to purchase orders, organizations can see how upstream requisition practices affect downstream procurement efficiency—an important step toward holistic process improvement.

Sales and Order-to-Cash

On the sales side, Rhodes highlighted how E1 Pages provide day-to-day visibility for supervisors and managers. With dashboards that track KPIs such as on-time percentage or bottlenecks in picking and shipping, sales leaders can quickly see whether operations are on track.

In contrast, the Process Modeler enables a deeper, more historical analysis of order-to-cash performance. By mapping order activity rules into visual process flows, users can examine how orders move through the system, identify delays, and measure performance over time. For warehouse operations, Oracle introduced a process definition application to fill gaps where order activity rules do not exist, making process modeling more accessible across modules.

Manufacturing: Production Order Visibility

Greiner showcased a delivered E1 Page for production orders, spanning the full lifecycle from order creation through transaction reporting to manufacturing accounting. This page provides real-time KPIs like on-time work order completion and variance tracking, along with alerts for issues such as MRP exceptions or non-conforming materials.

While manufacturing hasn’t yet adopted the Process Modeler, Oracle is eager for customer feedback on how it could be applied—for example, modeling routings, comparing work order performance, or analyzing time-to-completion across different product lines.

Why It Matters: Different Tools for Different Users

One theme echoed throughout the session was the complementary role of E1 Pages and the Enterprise Process Modeler.

• E1 Pages serve managers and supervisors “in the trenches,” offering interactive dashboards to launch applications, run reports, and act on real-time issues.
• Process Modeler supports process owners and executives, providing read-only insights into how processes truly flow, highlighting inefficiencies, and enabling measurement over time.

By combining both, organizations can empower day-to-day operators while also giving process owners the oversight they need to drive long-term improvement.

The Road Ahead

With recent releases (Tools 9.2.9 and beyond), many of the core enterprise automation capabilities are already available to customers. Schifano emphasized that this is no longer just a roadmap item—it’s ready for adoption. What Oracle needs now is customer input: how automation is being used, where gaps remain, and which enhancements would deliver the most value.

The takeaway from INFOCUS 2025 was clear: JD Edwards customers are already on their way to enterprise automation, equipped with tools to refine their digital gold, uncover insights, and build smarter, more resilient processes across the enterprise.

Want more?

Explore more content and resources to help you get the most from your JD Edwards investment:

• Be sure to check out the INFOCUS 2025 Event Hub (coming soon) for presentation slides – available exclusively to Quest members.
• Explore the JD Edwards Orchestrator Strategic Content Center for more Quest-exclusive resources.
• Visit the Quest Learn Library for blogs, how-to demos, and on-demand sessions.
• Connect with peers in one of our Quest JD Edwards Community User Groups to swap stories, ask questions, and share tips with other users facing the same challenges.

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