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Put Safety First with JD Edwards EnterpriseOne Health and Safety Incident Management


Safety is an essential goal for all organizations – no matter the field of work. There are several moving parts when it comes to safety management, but with JD Edwards EnterpriseOne Health and Safety Incident Management, you can feel better equipped to properly handle and prevent safety issues. The system helps companies easily make safety a priority.

Louise Farner, Product Strategy Director for JD Edwards Product Strategy, gave a presentation about how putting safety first can result in reducing both costs and risk. The JD Edwards EnterpriseOne Health and Safety Incident Management system can be leveraged to meet the unique needs of your organization while helping you comply with ever-changing regulations.

What You Can Do with Health and Safety Incident Management

JD Edwards Health and Safety Incident Management helps users on a micro-level by monitoring from the moment an incident takes place until its complete recovery. It also helps on a macro-level so companies can monitor, find patterns, and prevent future issues. The system can be used post-incident to help companies capture the appropriate data surrounding an incident, develop a plan moving forward, and prevent additional future incidents.

Specifically, the EnterpriseOne Health and Safety Incident Management system empowers users to:

  • Report incidents
  • Send notifications
  • Investigate incidents
  • Complete incident details
  • Add user-defined details
  • Complete employee case inquiry
  • Utilize employee task management
  • Conduct regulatory reporting
  • Display one view reporting

When the JD Edwards team conducted research on global safety problems, they found similar issues everywhere. This allowed them to build a system that works for organizations all over the world. Additionally, the system works across industries – proven by current JDE customers working in automotive, chemicals, communications, consumer goods, healthcare, oil & gas, industrial manufacturing, financial services, and more.

Comprehensive Data Capture in Health and Safety Incident Management

One of the primary functions of safety management is comprehensive data capture. Capturing this data can give key decision-makers access to vital information about the incident at hand. Questions need to be answered surrounding:

  • Who?
  • What?
  • When?
  • Where?
  • Why?
  • Now what?

When collecting information on who, users should consider listing:

  • Victims
  • Witnesses
  • Employees
  • Contractors
  • Third parties
  • Responsible parties
  • Agencies
  • Departments
  • Investigators
  • Responders
  • Incident handlers

When reporting on what, users should record:

  • Injuries/illnesses
  • Property damage
  • Equipment involved
  • Environmental impact
  • Security incident
  • Near miss/potential incident
  • Unsafe condition
  • Costs
  • Safety audit/inspection
  • Inspection action items

When determining when, reporters should list:

  • Time of incident
  • Time reported
  • Dates notified
  • Date of costs
  • Task start/end dates
  • Injury/illness dates

When recording where, users should think about:

  • Job
  • Project
  • Company
  • Business unit
  • Establishment
  • Street address
  • Incident location
  • Latitude/longitude
  • Mapping the incident in JDE

When considering why, users should review:

  • Responsibility
  • Causal factor
  • Investigation
  • Direct cause
  • Root cause
  • Drug and alcohol testing
  • Failure analysis

When questioning now what, users should examine:

  • Regulatory reporting
  • Preventive measures
  • Incident case inquiry
  • Corrective measures
  • One view reporting
  • Authorities alerted
  • User-defined data
  • Remediation
  • Work order
  • Notification
  • Claims
  • Tasks
  • Costs

The system equips organizations to see what’s next in regard to regulatory reporting, preventive measures, incident case inquiry, corrective measures, reporting, authorities alerted, user-defined data, remediation, work orders, notifications, claims, tasks, and costs.

Mobile Applications for Health and Safety Incident Management

In addition to data reporting, users can access mobile applications for Health and Safety Incident Management. These apps are available for tablets and smartphones, and they segment users by role. Employees, safety executives, and safety officers can view an incident scoreboard and easily report incidents within the app.

The incident scorecard shows information like the number of days since the last incident, incident counts by type, interactive counts and graphs, drill-down details, and a map of the incident location.

When reporting an incident in the app, employees can see a list of incidents, quickly record facts, take and attach photos, and complete an automatic GPS tag.


Over the past few years, Health and Safety Incident Management has evolved and now includes task management, configurable reporting, notifications, statuses, and user-defined data. Looking forward, the system will continue to improve.

For a more in-depth look at the JD Edwards EnterpriseOne Health and Safety Incident Management system, check out the full presentation and additional Quest resources attached below.

Additional Resources

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