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Transition from Customization to Configuration and Personalization

While one of PeopleSoft’s benefits has been the ability to customize, customizations do require maintenance costs. PeopleSoft customers now have more options to meet business objectives while minimizing customizations using new features in PeopleTools and frameworks. The experiences shared by a customer panel assembled for Quest Experience Week – PeopleSoft Day allows you to consider your organization’s approach to leveraging these new functionalities.

Establish your strategy for keeping or replacing customizations.

Customers choose their approach and their pace when replacing customizations with new functionalities. Taking a “configure first” approach can allow organizations to start with the new features and frameworks to make configurations before opting for a full customization.

Maximize the value of the configuration tools.

Tools like Event Mapping, Fluid Forms, and Page and Field Configurator improve efficiency in meeting changing business needs. Features like the Activity Guide Composer can help manage knowledge turnover and simplify complex business transactions like onboarding and off-boarding.

Ease the transition from Classic navigation to Fluid self-service for users.

Clean Fluid homepages established by role, combined with the intuitive feel of Fluid self-service, enhance the user experience and minimize the impact of transitioning to a new presentation. With well-designed navigation collections behind tiles, users can easily navigate to the information most important to their role and needs.

Learn More

For more information, you can watch the full presentation from Quest Experience Week—Oracle Cloud Day, which is attached below. The presentation was facilitated by Tammy Boyles (Oracle). Tammy was joined by several panelists including Arkalgud Venkatesh (Alameda County), Bennett Walker (Beth Israel Deaconess Medical Center), and Chris Pannell (Allen and Overy).

For upcoming webinars, videos, whitepapers and presentations, and customer stories about PeopleTools, access Quest’s catalog of PeopleSoft-specific content.

With specific sessions focused on PeopleSoft solutions, join us for COLLABORATE 19 April 7-11, 2019 in San Antonio. Learn more here and follow #C19TX on Twitter to stay current on all things COLLABORATE 19!

Transition from Customization to Configuration and Personalization