The MITRE Corporation is a not-for-profit organization chartered to work in the public interest. MITRE manages federally funded research and development centers (FFRDCs), partnering with government sponsors to support their critical operational missions. MITRE’s Records Management department needed to deploy a system to help manage physical content and electronic records not just for retention, but also to make them available for active use. Oracle Universal Records Management 11g, now part of WebCenter Content, was selected as the platform for creation of this solution and Fishbowl Solutions was selected as the implementation partner. This session will detail the various stages of deployment, including the migration of physical content management from the previous system, how barcodes are used to manage check outs and check ins, how email is contributed through Desktop Integation Suite, and how the integration with Endeca enables searching and re-use. Attend this session to also learn about the future of URM at MITRE as well as how challenges were overcome and the overall benefits achieved in the first year.