Critical Success Factors for PeopleSoft Chatbot Deployments
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Posted by Quest Customer Learning Team
- Last updated 10/24/23
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Presented at RECONNECT Envision 2021
Session ID: 100080
PeopleSoft delivers a comprehensive Chatbot Integration Framework and pre-built chatbots that can be easily deployed using Oracle Digital Assistant (ODA) platform cloud service. Customers can leverage the powerful features of the ODA platform to build and deploy chatbots that can offer rich user experience, high efficiency, and significantly lower user-support costs.
In this session, we discuss the key aspects of chatbot deployment that are critical success factors and when executed well, can provide a transformative deployment that offers true business value.
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