Tag: Chatbots

Presented at RECONNECT Dive Deep 2021

Session ID: 101930

Join Pratap Madgula, Director of Innovation and Implementation at Kaiser Permanente, to hear about emerging technologies like RPA, chatbots, machine learning, AI, and Oracle Analytics Cloud Services and how Kaiser Permanente utilizes them.

Presented at RECONNECT Dive Deep 2021

Session ID: 101740

The PeopleSoft lifecycle process is undergoing renovations to give you more inside into potential conflicts and also help you better manage customization conflicts. At the center of all this is the Customization Repository. This session will look at the new features of the Customization Repository and help you understand how best to use it.

Presented at RECONNECT Dive Deep 2021

Session ID: 101200

You're interested in PICASO and you know how valuable a conversational digital assistant would be for your organization, but you're not sure what's involved.  How do you configure the skills to meet your organizations need? 

We will look under the covers of the PeopleSoft Digital Assistant, PICASO and show you the power and the ease you have getting the digital assistant tuned for your organization.

Presented at RECONNECT Dive Deep 2021

Session ID: 101180

Do you want your users to have a unified, conversational interface to look up personal information, submit actions or request services in PeopleSoft? 

Introducing the PeopleSoft Intelligent Chat Assistant from Oracle (PICASO).  Join us to learn more about this consolidated, single point access digital assistant where users can enter requests like, 'show my paycheck', 'get my latest expense report', 'lookup John's contact information' and much more.

Presented at RECONNECT Dive Deep 2021
Session ID: 100310

Conversational Interfaces have been around for a long time. With PeopleSoft Chatbots, organizations can now take an internal support function and automate it through a Chatbot. We’ll look at how chatbots work, the delivered Oracle chatbots, how to build your own, pricing, and Oracle use cases.

Objectives:
•Understand how PeopleSoft Chatbots work by puling back the covers on how to implement Chatbots. See demos of chatbots in action and even modifying the output.
•Understand Oracle Digital Assistant.
•Understand Pricing and specific Use Cases

Presented by:
Cameron McClurg, SpearMC

Presented at INNOVATE 2021

Session ID: 100340

Learn more about how Oracle Digital Assistant can help your employees to engage more, and how to replace manual processes with a chatbot conversational experience.

Presented at INNOVATE 2021

Session ID: 100750

Join Mike Spalding from Yum! Brands and Keegan Olson from Apex IT in an interactive session describing how Yum! now leverages Oracle Digital Assistant and HCM Cloud Help Desk to deflect and efficiently manage inquiries coming into their HR organization. Digital Assistant allows employees to get answers and perform several HR transactions in an easy-to-use and conversational experience.  Help Desk enables the HR team to efficiently manage, work and resolve employee inquires coming from digital assistant, inbound calls and emails in a centralized and reportable application within HCM Cloud.

Presented at INNOVATE 2021

Session ID: 100180

This session will analyze the impact of the advance towards Artificial Intelligence in Digital Assistants transforming the user interfaces as we knew to a new form of interacting with corporate applications such as E-Business Suite or Cloud SaaS.

If you have invested in Oracle Cloud SaaS, let’s see how you can add new sources and make a smooth implementation of the “Digital Assistants” for areas such as Payables, Receivables, or Projects gaining operational efficiencies.

Don’t like what it comes out of the box for Oracle SaaS, don’t worry, we will demonstrate how you can agilely build a Digital Assistant for your existing or new applications almost without limits utilizing Oracle Autonomous Mobile Cloud Service.

We will go over the latest news and samples of how to get to work (or customize) components in the Oracle Digital Assistant Platform: Skills, Channels, Analytics, Integrations, and Data Management.

Presented at INNOVATE 2021

Session ID: 100700

Are you deploying or have you deployed Digital Assistant (ChatBots) for your Oracle Applications deployment?  Or considering deploying and wondering what the effort might be?  Oracle Digital Assistant for Oracle Applications, such as the HCM ChatBots/Skills, hold the promises to make your users much more productive - promises that do require “care-and-feeding” like any AI technology.  In this session, we will discuss best practices in deploying and maintaining your Digital Assistant for Oracle Applications, so iteratively it can become smarter over time and become more accurate in understanding end user utterances.  We will go through the common “Care-and-Feeding” cycles, as well as case studies of live customers.