Tag: Chatbots

Building on its COLLABORATE legacy, Quest is excited to introduce a BRAND NEW virtual conference, exclusively for Oracle Database and Technology users - INSYNC! The conference will take place on March 30 - April 1, 2021. We can't wait for you to join us, and INSYNC education is now live! Begin browsing the great education and networking opportunities we have in store for you!

We are excited to introduce Quest’s brand-new PeopleSoft playlists on the Quest YouTube channel! These YouTube playlists make it easy for you to access trending content about hot topics in one place.

We've got more playlists on the way, but for now, check out some of the most popular sessions from recent Quest events covering these four areas:  
-Digital Assistants 
-Configuration 
-Fluid 
-Kibana

Be sure to subscribe to the Quest Oracle Community YouTube channel for the latest how-to videos that are trending among the Quest community, and stay tuned for the release of additional playlists covering popular topics for JD Edwards, Database and Technology, and Cloud users! 

Presented at Quest Experience Week (QXW) - Cloud Day

Chatbots are increasingly becoming more common in Enterprise and Institutions. Most started with simple use cases such as a simple FAQ bot, but in many cases are rapidly hitting the limits of simple Chatbots can do. In this session, we will discuss various enterprise and institutional use cases for Chatbots. We will explore pre-built integration and templates that conversational-enable your Oracle Application deployments. We will also cover the latest innovations in conversational AI technologies – AI-powered Voice engine that you can train, true native multi-lingual support, and Digital Assistants combined with Process Automation to fully realize the promise of what conversational AI can offer.

There seem to be several key factors that are important to enterprises today in regard to conversational AI, including seamless connections with both customers and employees, business agility, continuity, and recovery. Technology has a very important role to play in employee productivity, operational efficiency, work collaboration, speed to market, agile business, supply chain insights, and online engagement. These are all things that conversational AI and digital assistants bring to the table.

During Quest Forum Digital Event: Emerging Technology Day, Oracle's own Joe Huang discussed his tips and best practices for implementing great digital assistants for Oracle applications.

Presented at RECONNECT 20

Conversational Interfaces have been around for a long time.  With PeopleSoft Chatbots, organizations can now take an internal support function and automate it through a Chatbot.  We'll look at how Chatbots work, Delivered Chatbots, How to build your own, Pricing, and Use Cases.

PeopleSoft HCM Update Image 35 was recently released, and it contains a long list of helpful new features.

Quest Forum Digital Event 2020

In this session learn about Lutron’s journey to modernize their ERP from 9.0 to 9.2 – how they rolled out and leveraged AIS/Orchestrations to achieve end-to-end robotic process automation (RPA), while saving hours of employee time and improving accuracy. Some of the use cases that will be demonstrated include Company Setup & creating Business Units, new Chart of Accounts, Branch Plant, Item Branch, Get Next Number/UPC, Calculate Sales Price, Launch Automations from Dashboards & more.

Quest Forum Digital Event 2020

Chatbots are an exciting addition to PeopleSoft's user interface. They enable users to interact with enterprise applications in a natural, intuitive, and conversational way. PeopleSoft has delivered the Chatbot Integration Architecture to simplify deploying chatbots in PeopleSoft applications. It can also be used for building custom chatbots.  Learn about what Oracle provides to develop and deliver chatbots, what you need to get started, and how you can deploy chatbots in your applications. See some examples of delivered chatbots.

Quest Forum Digital Event 2020

Chatbots are quickly becoming a popular way for people to get the information they need from an organization in the consumer world. Come to this session to learn how Chatbots are becoming more and more prevalent in the world of Human Resources for employees, managers, and administrators to initiate transactions and look up information in PeopleSoft. You will learn about the latest chatbots available in PeopleSoft for all customers as well as what is planned in the PeopleSoft roadmap. You will also see a demonstration of how the Oracle Digital Assistant application works to convert regular chat conversations into actionable transactions via PeopleSoft.