Discover the key differences between JD Edwards and Oracle Cloud ERP, highlighting functionalities and future directions to help your organization choose the best ERP solution.

Char Jorgenson, Director of PeopleSoft Product Strategy, recently presented an overview of the digital assistant, PICASO, with a quick video demonstration for employee and supplier digital assistants.

PICASO can provide your employees and suppliers with an anytime, anywhere, concierge-like experience via simple conversation interaction. Utilizing the Supplier Digital Assistant with PeopleSoft Intelligent Chatbot Assistant from Oracle (PICASO), the Collaboration Skills provide suppliers with secure access to transaction information and answers to their questions regarding Procurement and Financial activity.

During Quest Forum Digital Event: Emerging Technology Day, Oracle's own Joe Huang discussed his tips and best practices for implementing great digital assistants for Oracle applications.

PeopleSoft HCM Update Image 35 was recently released, and it contains a long list of helpful new features.

To keep up with the latest technology, you will need to focus on three main categories of advancement – the Internet of Things (IoT), blockchain, and digital assistants. According to Gartner, there will be 25 billion connected things by the year 2021. By 2030, blockchain will generate $3.1 trillion in new business value, and in the next two years, 70 percent of white-collar workers will interact with conversational platforms on a daily basis. If Gartner is right, it’s imperative to start learning about these areas today. As part of Quest’s 2019 Cloud Webinar series, Carlos Chang from Oracle, presented on what’s next in the role of emerging technology in the enterprise.

A recent Oracle blog, written by Frank Nimphius, explored how to integrate frequently asked questions (FAQs) with Q&A intents and framework in Oracle Digital Assistant. Creating a bot to provide answers to frequently asked questions (FAQs) is a popular first chatbot project. The expectation is that the chatbot will reduce the number of calls needing to be handled by a human and that it will increase the number of service requests that can be processed within a given time. Chatbots that answer questions certainly live up to that expectation, but they are not very engaging and certainly could do more.

With the technology tools that are available from Oracle and JD Edwards EnterpriseOne, you can quickly provide information to individuals in your organization.

PeopleSoft chatbots enter the digital assistant scene and add accessibility to existing PeopleSoft business applications while modernizing the user experience. To get started with PeopleSoft chatbots, customers need an understanding of not only the current and projected capabilities of chatbots but how digital assistants operate within the PeopleSoft framework. Samidha Rege and Robbin Velayedam of Oracle provided foundational information to get your organization started using PeopleSoft chatbots.

The PeopleSoft Chatbot Integration Framework is an important tool that allows PeopleSoft users to integrate PeopleSoft with the Oracle Digital Assistant (ODA) and start leveraging chatbots in their organizations.

Chatbots are becoming an increasingly popular part of Artificial Intelligence within the workforce. A chatbot is a computer program that conducts a conversation through auditory or textual methods. A recent presentation taught Quest users about what they need to create a chatbot.