Custom Systems Redefined: Sales Agent Portal – CANTEX, Inc. Case Study
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Posted by Quest Customer Learning Team
- Last updated 6/01/23
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CANTEX is a leading producer of PVC electrical conduit and fittings serving the global power, utility, building construction and communications markets. Our facilities utilize state-of-art production equipment and process technology. CANTEX has 35 agencies with 252 users. Our agents needed an advanced ordering, inquiry & logistics portal with robust JDE integration. Agents order against CANTEX distribution centers and on-site agent warehouses/branch plants and additionally manage consigned stock using ST/OT functionality. We also wanted to develop and maintain the applications without expanding our internal IT staff or having to learn multiple new technologies. CANTEX looked for a technology partner with a robust web and mobile development platform and strong ties to JDEdwards. EASYProcess from K-Rise gave CANTEX the platform to meet user needs both today and tomorrow, enabling IT to write custom systems integrated to JDEdwards. Future plans: move the agent portal to a customer portal.
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