P-052774: Enterprise Automation (GenAI Knowledge Assistant): Building a Generative AI Knowledge Assistant for JD Edwards Functional and Technical Teams

This session was presented at INFOCUS 2026.

JD Edwards knowledge is often fragmented across documents, tickets, mappings, and tribal expertise, causing delays when key resources are unavailable. This session presents a practical way to build a retrieval-based Generative AI knowledge assistant for JD Edwards teams. The assistant delivers accurate answers on process flows, integrations, table references, and support activities while maintaining source traceability and preventing hallucinations. Attendees will learn document structuring, access controls, and use cases for onboarding, knowledge transfer, and daily operations. Demo Recommendation: Live interaction with the GenAI assistant answering JDE-specific questions, showing grounded responses with source references. It uses JDE tables to create a knowledgebase "semantic layer" and tops it with "Ontology Layer" for real time business context at low token cost.

This session is eligible for the following CPE credit: NASBA.

Speakers: Kaushik Ray, PCB Apps (a PentaFour Group)

P-052757: Kill the Chaos: A No-Nonsense JDE Security Overhaul: How we rebuilt JDE security with cleaner roles, stronger controls, and fewer surprises

This session was presented at INFOCUS 2026.

Security in JDE EnterpriseOne is often something organizations inherit rather than design. Over time, role sprawl, stale user accounts, and a single security environment shared across development and production create risk that quietly compounds until an audit or incident forces the conversation. This session walks through Prinova’s JDE security project: the decision to implement separate production and non-production security environments, what it actually takes to get there technically, and how to manage the promotion process without breaking things along the way. We'll also cover the harder, less glamorous work of role rationalization, access cleanup, and automating the identification and removal of inactive users using JDE's own toolset. Attendees will leave with a realistic picture of scope, practical implementation considerations, and hard-won lessons that apply whether you're starting a similar project or trying to close gaps in an existing environment. Intended audience: JDE system administrators, IT security and compliance professionals, and IT managers responsible for ERP access governance.

This session is eligible for the following CPE certification: NASBA

Speakers: Melanee Melia, Prinova USA
Brian Connor , ERP Suites

P-052749: 64-Bit Ready and Miles Ahead: Implementing PC Miler Web APIs with JD Edwards Orchestrator

This session was presented at INFOCUS 2026.

This session chronicles a real-world implementation of PC Miler Web APIs within a JD Edwards environment — a prerequisite for the 64-bit upgrade that represents one of the most technically complex integration challenges facing JDE organizations today. We will walk through how our team leveraged JD Edwards Orchestrator templates to integrate with PC Miler's industry-leading mileage and route optimization APIs, the custom objects developed to support the integration, and the performance tuning decisions made along the way to maximize throughput and reliability. From initial architecture decisions to the specific gotchas that emerged along the way, this session shares the hands-on lessons learned from navigating a cutting-edge implementation at the frontier of what the JDE platform can do. Attendees will leave with a clear understanding of what it actually takes to implement PC Miler Web APIs in a JD Edwards environment, including the Orchestrator framework decisions, object development requirements, and the critical pitfalls to avoid. This session is essential for JD Edwards technical architects, IT managers, and functional leads responsible for transportation management, distribution operations, or 64-bit upgrade planning. Whether you are mid-implementation or just beginning to evaluate the upgrade path, this session delivers the practical, experience-based guidance that turns one team's hard-won lessons into a repeatable roadmap for the broader JDE community.

This session is eligible for the following CPE certification: NASBA

Speaker: Varun Vijaya Kumar, Atkore

P-052742: Transforming Customer & Opportunity Approvals in JD Edwards: A Rule-Driven Workflow Approach

This session was presented at INFOCUS 2026.

This session will provide a comprehensive overview of a modern, scalable approval framework built within JD Edwards to streamline both Customer Account Approvals and Opportunity Approvals. The presentation will walk through the end-to-end process design, including request initiation, dynamic approval routing, role-based access control, and automated derivation of business attributes using configuration-driven tables. Attendees will gain insight into how complex approval logic across multiple business divisions can be managed through a structured and auditable workflow leveraging standard and custom JDE components. The solution also extends beyond JD Edwards by integrating with a Azure Bot interacting with Microsoft Teams, allowing approvers to receive approval notifications directly within Teams, review request details, and approve or reject requests without accessing JD Edwards, significantly improving response times and user adoption. The session is designed for functional consultants, technical developers, solution architects, and business process owners looking to modernize approval processes and improve governance within JDE. Attendees will learn how to design flexible workflows using rule-based conditions, implement robust access control, enable automation through configuration tables, integrate approvals with Microsoft Teams for a seamless user experience, and ensure traceability through comprehensive audit mechanisms. By the end of the session, participants will understand how to build a unified approval solution that improves efficiency, accelerates approval cycles, enforces compliance, and enhances the user experience across customer and opportunity management processes.

Speaker: Ganesh Patil, Compass Minerals

This session was presented at BLUEPRINT 4D 2026.

Something strange is happening at work right now. The most competent and capable people are often the least influential. Not being heard. Feeling misunderstood. According to Gallup, 75% of global employees say their opinions don’t matter at work. If that resonates, you’re not alone, and this session is for you. Based on the new book Unignorable: The Science of Being Taken Seriously, this interactive conversation explores why talented professionals get overlooked and what the research says actually works to change it. No platitudes, no personality makeovers; just evidence-based behaviors you can put into practice Monday morning. Come ready to share what’s frustrating you, ask questions, and leave with practical tools to make your voice harder to ignore.

This session is eligible for the following CPE Credit: NASBA

Speaker: Chris Laping, People Before Things, LLC

This session was presented at Oracle Cloud Summit Virtual 2025.

This talk will show you how to build a Knowledge Base, Leverage an LLM, and use Retrieval Augmented Generation using the Oracle Cloud tools recently coming available. You can use this for different documents that you would like to access (but, not share with the world). The Agent will access your data using leveraging vector embeddings & RAG. I'll show how to access your private documents using RAG (Retrieval Augmented Generation) and the Llama LLM (on OCI - Oracle Cloud Infrastructure. This talk will also show how Oracle's security, converged database, autonomous database, database speed, and Oracle vector DB are all keys to Oracle as the best database for AI.

This session was presented at Oracle Cloud Summit Virtual 2025.

Join industry leaders from healthcare, finance, manufacturing, and retail as they share real-world experiences and insights on implementing AI solutions using Oracle Cloud Infrastructure. This cross-industry panel explores how organizations are moving beyond AI experimentation to achieve measurable business transformation and competitive advantage. Format: Moderated discussion with audience Q&A Structure: Industry spotlights (20 min) + Oracle Product Manager deep-dive (15 min) + Business strategy (10 min) + Audience interaction (15 min)

This session was presented at Oracle Cloud Summit Virtual 2025.

Focus: A practical decision framework for matching the right automation or intelligence technology to a business use case. Why it fits: Helps organizations avoid over-engineering and choose the most cost-effective approach. With so many emerging technologies in automation and intelligence, choosing the right solution for a business problem can be challenging. This session offers a practical decision framework to help organizations evaluate when to use RPA, traditional AI, Generative AI, or Agentic AI — based on complexity, cost, and expected business value. We’ll explore how to start from a clearly defined problem statement, align initiatives with ROI and measurable outcomes, and then progress toward solution design, system architecture, and security considerations. The discussion will also highlight how to engage vendors or internal teams effectively to accelerate implementation while maintaining governance and value alignment. Learning Objectives: By the end of this session, attendees will learn how to: 1. Identify and document the right business problem statement for AI-driven initiatives. 2. Differentiate between RPA, AI, GenAI, and Agentic AI based on complexity and business impact. 3. Develop a value-driven framework for technology selection tied to ROI and operational efficiency.