How Tyndale Automated drop ship and direct fulfillment Order processing using Orchestrator, customization, EDI and other tools.
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Posted by Quest Customer Learning Team
- Last updated 12/19/23
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Presented at INFOCUS 2023
Session ID: 101100
Direct fulfillment orders for one of our largest customers was a very manual process from order intake through shipping and ASN. Each customer has unique requirements for document branding and lableing of the orders. Another Brainstorming opportunity for us!! In the end we came up with a fast, efficient way to input, process and ship the orders – which automated everything – aside from putting the book in the box!
In this session we will walk through how we accomplished the automation by switching the customer to EDI, adding a customization to sales order entry for branding options, automating the order allocation, using an Orchestration to pack the orders in JDE, producing the proper custom labels and packing slips with the alternate company Logo (Branding). We then use Power Automate to ship the orders via Nexxio and a Job scheduler (JAMS) to automate ASN generation. For another Customer that couldn’t do EDI, we also created an Orchestration for the order entry.
Now we are processing direct fulfillment and drop ship orders at lightning speed!
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