Leveraging the PeopleSoft PICASO Digital Assistant to Enhance Collaboration With Your Employees and Suppliers
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Posted by Quest Customer Learning Team
- Last updated 7/16/23
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The PeopleSoft PICASO Digital Assistant can provide your Employees and Suppliers with an anytime, anywhere 24/7 concierge-like experience via simple conversation interaction. Utilizing the Supplier Digital Assistant with PeopleSoft Intelligent Chatbot Assistant from Oracle also known as PICASO, the Collaboration Skills provides Suppliers with secure access to the transaction information with answers to their questions around Procurement and Financial activity. Using the Expenses Digital Assistant, an Employee can quickly determine the payment status of their Expense Reports and add entries to their Wallet while “on-the-go”. The Requisition Inquiry Skill will provide an Employee with data on their Requisitions and those entered on behalf of someone else. We’ll show how leveraging emerging technologies like the Digital Assistant can improve and enhance the self-service collaboration experiences by the internal and external users of your applications.
Speaker: Char Jorgenson, Oracle
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