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Transform Employee Experiences with the Latest Enhancements in PeopleSoft HR HelpDesk

This session was presented at RECONNECT Dive Deep 2025.

Unlock the power of the latest PeopleSoft HR HelpDesk enhancements to streamline HR service delivery and elevate the employee experience. From issuing Questionnaires for Understanding Case Better and Case Resolution Feedback Surveys, a brand-new HR HelpDesk Self Service section in PeopleSoft HCM, the most requested enhancements to HR HelpDesk and the latest PeopleTools 8.62 capabilities, discover how these enhancements can transform the employee experiences and help you deliver exceptional HR support to your employees!

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Transform Employee Experiences with the Latest Enhancements in PeopleSoft HR HelpDesk