RECONNECT 22: The City of Boston: From Outdated to Out-Performing!
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Posted by Quest Customer Learning Team
- Last updated 11/06/22
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Presented at RECONNECT 22
Session ID: 100780
The City of Boston needed a major upgrade to their PeopleSoft system. They fell behind on upgrades, user experience, mobile device friendly interfaces, and adoption of new features. They were using the equivalent of the Motorola Razr! It was time for an overhaul, and they went all in.
Find out how they applied the latest images and tools updates while reimagining their business process forms for hire, rehire, job changes, terminations, leaves, position budget approvals, and stipend requests/payments in less than a year.
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