What It Takes To Implement a PTools Upgrade & HCM/ELM Image Catch-Up – All Remotely During COVID-19
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Posted by Quest Customer Learning Team
- Last updated 12/08/23
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Presented at RECONNECT 20
In April 2020, during the initial weeks of mandatory shelter-in-place restrictions, the City & County of San Francisco upgraded PeopleTools (from 8.54 to 8.57), HCM (from Image 13 to 32), and ELM (from Image 13 to 19) systems. Come find out how this successful projects was executed during a pandemic with all resources working remotely, including San Francisco staff and their implementation partners.
Share thought process in moving forward with upgrade during initial weeks of shelter-in-place.
Discuss challenges of doing upgrade remotely.
Identify positive outcomes and benefits for future upgrades.
Presented by
Jack Wood, City & County of San Francisco, CA
Doris Wong Smart ERP Solutions
Dennis McCormick City & County of San Francisco, CA
Watch the full-length video
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