Tag: JD Edwards

Presented at INFOCUS 2023
Session ID: 100900

Cardinal Glass is the largest fabricator of sealed insulating glass and low-emissivity coatings used in North America. To support its mission of delivering the highest quality glass products for residential windows, effective collaboration with customers is critical, especially in a complex make-to-order environment. After deploying JDE E1 with Sales Configurator, Cardinal sought to enhance its customer service level with 24/7 web capabilities for customer entry of configured orders and visibility into order status, invoice history and payment history.

With its JDE E1 and SmarterCommerce Ecommerce solution, Cardinal is now able to provide comprehensive 24/7 customer self-service through its web portal. The results of the web portal initiative have included a reduction in configured order processing and handling costs, improved order accuracy, increased customer satisfaction and a reduction in call center requests for order status, duplicate invoices or more.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 12/15/23

Presented at INFOCUS 2023
Session ID: 100920

For over 75 years, Sennheiser has shaped the future of audio resulting in industry-leading products, accurate sound reproduction and tailor-made solutions for recording, transmission and reproduction of sound. As part of a global strategy to automate distributor sales orders, Sennheiser looked to take a JD Edwards-first approach to deploy a Global Sales Portal in over a dozen countries with real-time integration to its global single instance of JDE EnterpriseOne. Customers can view pricing from JD Edwards Advanced Pricing, availability checking, quotes, order entry directly into P4210/P42101, order/shipment/invoice/payment inquiry and account profile administration. Additionally, Sennheiser's sales representative team can access the portal and place orders on behalf of customers as an alternative UX to traditional JD Edwards order entry.

Presented at INFOCUS 2023
Session ID: 103630

Are you new to JD Edwards? Are you bringing new employees that need to know more about applications from JD Edwards. Join us to learn the basic JDE fundamentals and concepts and prepare you for a great career.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 12/15/23

Presented at INFOCUS 2023
Session ID: 102600

Due to multiple acquisitions that have been made, Silgan has over 20 different ERPs (Including JD Edwards and EBS) within its enterprise portfolio of applications, creating challenges to viewing global performance. Any global views of data had to be manually extracted & created, did not meet the cadence that the business required to run the business optimally, and ultimately provided limited visibility to the business as a whole.

Silgan decided to implement a Global Data Lake to consolidate data from all of their ERPs. In doing so, they were able to obtain critical global sales and purchasing KPIs in a timely manner, provide automation to their international tax processing, and gain efficiencies in the pricing of their finished goods.

Join Will Cokeley, Vice President of Business Technology at Silgan, and Craig Kelly, Vice President of Analytics at Syntax to learn how Silgan implemented a global data lake and benefit from multiple use cases.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 12/15/23

Presented at INFOCUS 2023
Session ID: 100170

Granite Construction was given a 1-year notice in which to vacate their current data center. The decision was made to migrate E1 to AWS while simultaneously upgrading to JDE 23.This session is a continuation of part one delivered at Blueprint 4D and will include new post implementation content! We will discuss the challenges we faced and walk the audience through the questions we had to answer. The presentation at Blueprint 4D left everyone with a unanswered question: Did we get it all done before we needed to leave the data center!? If you didn't make the presentation at Blueprint 4D, no worries! We'll do a brief recap before jumping into the new content and continuing the story.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 12/15/23

Presented at INFOCUS 2023
Session ID: 100580

Trek upgraded from JDE 9.1 to 9.2 back in 2018. Since then, they've stayed current on the tools and technology side but have fallen behind on the application side. With 64-bit becoming a requirement for future tools releases past 9.2.5, Trek decided to embark on an application upgrade to not only get code-current but to convert to 64-bit processing.
The project commenced in Jan of 2023. The first major milestone was to get code current. For Trek, it meant upgrading from UN2 to UN7. Following the upgrade to UN7, Trek migrated to 64-bit processing.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 12/15/23

Presented at INFOCUS 2023
Session ID: 100160

Real world examples of how Dutch Valley Foods used UDO tools to make it easier for our users. Being able to have users do multiple processes with only a few clicks.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 12/14/23

Presented at INFOCUS 2023
Session ID: 102420

I will be discussing how the Paul Mueller Company implemented the JDE enhancement for the work order ledger for discrete work orders.

Presented at INFOCUS 2023
Session ID: 102710

Still struggling with routine financial reporting? Automation is the key! Learn game-changing strategies to lessen your manual accounting efforts. By streamlining your processes, you will reduce errors, achieve improved efficiency, and gain financial clarity.

Presented at INFOCUS 2023
Session ID: 101760

Users are involved in many business processes which can lead to data entry errors or missing data. With logic extensions, MDC Holdings has eliminated the need for some data to be re-entered in different applications. Determining how the data flows within the system and the current business process is key to creating logic extensions to streamline the way people work.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 12/14/23