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Data Portals – Freeing Up Help Desks Everywhere

Presented at INFOCUS 20 

Session ID: 103510  

Aclara utilizes portals, dashboards, and visuals as a means of streamlining its business systems to deliver JD Edwards data in innovative ways to both customers and vendors. These portals display order statuses, past-due accounts, and other data visuals deemed essential. Providing custom-built dashboards and granting access to pertinent information from any device, at any time, frees up help desks for businesses. Using JD Edwards data as one source of truth allows for an unobstructed view for customers and vendors. 

Join Aclara’s Heather Schloemann, Director Business Systems Applications, to discover how to aggregate and display JDE data with visually informative portals. Learn to build automated portals to deliver mission-critical data, to reduce past-due accounts, and to decrease service resources. 

Learn to build vendor and customer portals fed by JD Edwards data accessible by any device at any time 
Explore the implementation of open AR reports built by ProReports and placed into vendor/customer portals 
Realize the benefits portals bring to a company, saving resources and utilizing fewer service requirements 

Presented by 

Heather Schloemann, Aclara 

Kristen Bassett, ReportsNow 

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Data Portals – Freeing Up Help Desks Everywhere