ORACLE CLOUD CX CX – Field Service: 24A Release Deep Dive Webinar Description: Oracle Field Service product experts will host a live webinar on February 28th. We will review new feature enhancements, demo new product functionality, and host a live Q&A. Presented by: Faiza Tajammul, Vice President, Product Management, Oracle Field Service Toni Smith, Principal…

ORACLE CLOUD CX CX – Service: Oracle B2C Service - Release Details - 24A Description: Join the Oracle B2C Service Product Management team for a presentation detailing the new B2C Service (aka Service Cloud; RightNow) features and functionality released in 24A. This session will be beneficial to all users of Oracle B2C Service. Presented by:…

ORACLE CLOUD CX CX – Sales: Oracle CPQ Quarterly Roadmap Update Description: Oracle CPQ Quarterly Roadmap update presented by the Oracle CPQ Product Management Team. Join us as we outline what is on the CPQ Development Roadmap. This session is specifically designed for Customers and Partners, but Oracle staff will find the information helpful as well. For…

ORACLE CLOUD CX CX – Sales: Road to Redwood Sales Description: A session on the Sales Redwood UX that is available for all Oracle Sales Customers. Join the session to see the new capabilities such as guided selling and AI Insights. Presented by: Adam Thomas, Principal Outbound Product Management, Oracle CX Sales PLEASE NOTE: In…

ORACLE CLOUD CX CX – Service: Oracle Fusion Service - Release Details - 24A Description: Join the Oracle Service Product Management team for a presentation detailing the new Features and functionality included in the 24A update to Fusion Service. This session will be beneficial to enterprise customer service managers interested in Oracle Fusion Service. Presented…

ORACLE CLOUD CX CX – Service: Oracle B2C Service - Roadmap Highlights - Release 24A and 24B Description: Join the Oracle B2C Service Product Management team to learn about the exciting new customer driven enhancements planned to be included in upcoming updates to Oracle B2C Service (aka Service Cloud; RightNow). This session will be beneficial…

ORACLE CLOUD CX CX – Sales: Sales Intelligence Features in Redwood Sales Powered by AI/ML Description: Oracle CX Sales Cloud provides prescriptive guidance for sellers powered by Oracle’s AI/ML capabilities that helps sellers in maximizing revenue by providing insights, predictions and recommendations throughout seller experience. Join this session to hear about how sales teams can…

ORACLE CLOUD CX CX – Sales: Unified Revenue Generation: The Oracle Story Description: B2B businesses are leading a dramatic philosophical shift in how they are treating marketing and sales functions. Gone are the days of trying to integrate processes across these two groups; now is the time to unify traditionally siloed marketing and sales responsibilities…

ORACLE CLOUD CX CX – Service: Leverage AI/ML Capabilities in Fusion Service to Improve the Efficiency of Your Customer Service Organization Description: Join us to learn about current AI/ML capabilities of Oracle Fusion Service, as well as a sneak peek into many exciting generative AI features that are coming up soon. Learn how you can…

ORACLE CLOUD CX CX – Marketing: From Integrated Marketing & Sales to Unified Revenue Generation: The Oracle Story Description: B2B businesses are leading a dramatic philosophical shift in how they are treating marketing and sales functions. Gone are the days of trying to integrate processes across these two groups; now is the time to unify…