P-053077: AI in JD Edwards: 5 Real Use Cases, What Worked, and What Didn’t

This session was presented at INFOCUS 2026.

AI has moved well past the experimental stage in JD Edwards environments. Many teams are already trying things out, but the results are mixed. Some efforts deliver clear value. Others stall or end up creating more work than they solve. This session walks through five real use cases built in JD Edwards environments. We will talk about what actually happened during implementation, not just what was planned. In a few cases, things worked better than expected. In others, the outcome fell short, and there are lessons worth paying attention to. We will cover: AI for code understanding to help teams make sense of customizations and reduce reliance on legacy knowledge Conversational JD Edwards, including chat and voice, and how business users responded Natural language to SQL with governance controls in place Enterprise knowledge search across ERP documentation using retrieval-augmented generation AI-powered analytics in Oracle Analytics Cloud and how it performed in practice Along the way, we will be open about where the value showed up and where it didn’t. Data quality issues came up more often than expected. Security and access control needed more attention than many teams planned for. Adoption depended less on the technology and more on how it fit into daily work. You will hear about: Where AI delivered measurable ROI and where it fell short Common pitfalls in data quality, security, and user adoption How to prioritize use cases that can scale without creating new problems You will leave with: A short list of practical, high-impact use cases to explore first A clear way to evaluate AI opportunities in your own JD Edwards environment Guidance on moving from pilot to something that actually holds up in production This session is based on real projects with real constraints. No theory, no polished success stories without context. Just what experienced teams learned as they worked through it.

This session is eligible for the following CPE certification: NASBA

Speakers: Luis Mediero, Broadpin
Tim De Nijs, Broadpin

P-053085: The AI-Powered JD Edwards Ecosystem

This session was presented at INFOCUS 2026.

E-invoicing is moving faster than many teams expected. Governments are setting firm deadlines, and for many JD Edwards customers, the impact will start to be felt between 2026 and 2028. This is not something that can sit on the backlog for long. This session focuses on what it actually takes to get ready across different regions. We will look at how requirements vary in Europe, Latin America, and other countries where mandates are taking shape, and what that means in practice for JD Edwards environments. We will cover: The main e-invoicing models, including clearance, reporting, and Peppol, and where each one shows up Key mandate timelines and which organizations are in scope What happens when things go wrong, including penalties, delayed payments, and operational issues How to extend JD Edwards with an architecture that can handle compliance across regions We will also spend time on how this works in real systems, not just on paper. You will see: How JD Edwards connects with platforms such as Pagero Common integration patterns for both AR and AP Where global rollouts tend to run into trouble and how teams have worked through it There is usually more complexity here than people expect at the start. Differences between countries add up quickly. Design choices that seem fine for one region can create extra work later. You will leave with: A practical checklist to assess your current readiness A reference architecture you can adapt to your environment A clear set of next steps for the next 12 to 24 months This session is built around real project experience. The goal is to help you make steady progress and avoid the kinds of surprises that tend to show up late if you are not looking for them early.

This session is eligible for the following CPE certification: NASBA

Speaker: Daniel Ferrer, Broadpin

P-053166: The AI-Powered JD Edwards Ecosystem

This session was presented at INFOCUS 2026.

This session explores what it takes to give AI agents secure, real-time, governed access to JD Edwards EnterpriseOne data—and what that unlocks: natural-language answers instead of report requests, exceptions caught before they become problems, and decisions based on what's happening now instead of last week's data. Your JD Edwards data is some of the richest, most trustworthy data in your business, yet it's often locked away from the AI tools your teams are already trying to use. Ask an LLM about open orders, inventory, or production, and it either can't answer or relies on stale exports. That gap is the difference between AI experiments and AI delivering operational value. For manufacturers, the opportunity extends beyond ERP. Machine and process data in MES, SCADA, HMI, and PLC systems rarely makes it into JDE, leaving both people and AI without a complete operational picture. Learn how connecting shop-floor systems into the same governed data foundation enables AI to answer questions, flag anomalies, automate exception handling, and reduce manual work. Real-world examples include improving JD Edwards and Salesforce data accuracy from 40% to 90%+, recovering 60+ hours per week through automation, cutting order reprocessing in half, and creating a single, trusted, real-time operational view. The message isn't "replace what you have." It's unlocking the full value of your JD Edwards investment by making its data securely accessible to both your people and AI.

This session is eligible for the following CPE credit: NASBA.

Speaker: Harinderpal Hanspal, Magic Software Enterprises: Inc.

P-053265: JD Edwards: Modernization without Disruption

This session was presented at INFOCUS 2026.

In this session, Paul Houtkooper and members of the JD Edwards Product Team share practical ways to unlock new capabilities in EnterpriseOne. Learn how to reduce manual work, streamline workflows, and improve overall user experience without compromising what works. They'll also touch on why steady, continuous improvement, not just staying code current, helps organizations evolve, with examples from customers who have actually done it. This session is eligible for the following CPE certification: NASBA

Speaker: Paul Houtkooper, Oracle America: Inc

P-053284: EnterpriseOne 9.2 Capital Asset and Service Management Enhancements Review

This session was presented at INFOCUS 2026.

The many 9.2 releases of EnterpriseOne include so many improvements, big and small, it can be difficult to keep up with them all. There may be many opportunities for process improvements within your organization that aren’t being taken advantage of. This session will highlight new and not-so-new features and enhancements that you may have missed but can easily employ to improve your Capital Asset and Service Management processes.

This session is eligible for the following CPE certification: NASBA

Speaker: Eric Daberkow, Oracle America: Inc

P-053299: Replacing UPK for JDE Customers with ClickLearn

This session was presented at INFOCUS 2026.

Many JD Edwards (JDE) customers have relied on Oracle User Productivity Kit (UPK) for years to create and deliver training. With UPK no longer supported, organizations need to evaluate modern alternatives that can support training, documentation, and user adoption more effectively. In this session, we'll show how ClickLearn helps JDE customers move beyond UPK with a smarter, more scalable approach to digital adoption. By automatically generating and maintaining training content, documentation, and user support resources, ClickLearn reduces maintenance effort, ensures content stays current, and provides users with the guidance they need to work confidently in JD Edwards. Ideal for JDE administrators, IT leaders, training managers, and business process owners who want to walk away with practical knowledge on how to apply these capabilities immediately across business units to reduce documentation maintenance, improve knowledge sharing, and support long-term user adoption.

This session is eligible for the following CPE certification: NASBA

Speakers: Peter Hoejlund Loevskov, ClickLearn
Mark Olesen, ClickLearn

P-053306: Get Current, Stay Current: A Continuous Adoption Playbook for JDE on OCI

This session was presented at INFOCUS 2026.

Staying current has been the hard part for companies running JDE. You upgrade, you drift behind, and the next upgrade feels just as heavy as the last. At the same time, the platform underneath you is moving. 32-bit is being retired, and middleware and database versions many still depend on are reaching end of support. Now is the right time to evaluate a move to OCI. Moving to OCI clears the platform risk and puts JDE on the foundation closest to Oracle's integration layer, AI services, and Fusion. But migration alone won’t unlock the full value potential of continuous adoption. You need a realistic approach to stay current and take advantage of everything the digital platform for JDE has to offer. This session lays out a practical path to get current and then stay current. We start with the platform case for OCI and the lifecycle changes that make this the moment to act. From there we focus on the operating discipline that captures JDE's continuous innovation: seeing how your processes really run with the Enterprise Process Modeler, removing the customizations that block upgrades and replacing them with orchestrations and the extensibility framework, and pairing Orchestrator with modern test automation and AI-assisted impact analysis so each new release lands as a routine change instead of a project. Attendees will leave understanding why the lifecycle clock matters, what a code-current operating model looks like on OCI, and which tools make continuous adoption something you can keep up with. Attendees will leave with: A step-by-step playbook to move to OCI and stay current A clear view of which customizations to retire vs. modernize The tools and practices that turn upgrades into routine operations

This session is eligible for the following CPE certification: NASBA

Speakers: Nicole Clark (Laurence), Broadpin

P-053324: Smarter AP, Same JDE: Diagnose the Problem, Then Fund the Fix

This session was presented at INFOCUS 2026.

Most JDE organizations have a well-running ERP — but still struggle to process invoices quickly and cheaply. The problem is hiding upstream, in manual invoice capture, email-based approvals, and coding done from memory. This session gives AP and finance professionals a practical framework for identifying where their process is breaking down, what it's costing them, and where AI-powered automation fits alongside JDE to close those gaps.

This session is eligible for the following CPE certification: NASBA

Speakers: Steve Huston, Medius Software Inc

P-053324: Minimize Downtime with GENIUS AI

This session was presented at INFOCUS 2026.

Downtime—whether planned or unplanned—has a measurable impact far beyond system availability. Organizations report that 53% experience lost revenue, 47% lost productivity, and 41% lost brand equity or customer trust as consequences of downtime. This presentation explores how GENIUS AI helps organizations minimize downtime by moving from reactive support to proactive, intelligent system monitoring and automated response. By continuously monitoring critical JD Edwards infrastructure and application processes, GENIUS AI identifies potential issues earlier, alerts support teams to conditions requiring attention, and can automate recovery actions before problems escalate into significant business disruptions. Attendees will learn how GENIUS AI can help: - Reduce unplanned downtime through continuous monitoring and early detection. - Identify issues before users are impacted using intelligent alerting and anomaly detection. - Accelerate incident response by providing actionable diagnostic information. - Automate recovery for known and repeatable failure conditions. - Protect revenue and productivity by reducing the duration and business impact of outages. - Improve system reliability by identifying trends and recurring conditions before they become critical.

This session is eligible for the following CPE certification: NASBA

Speakers: Steve Pollack, GSI

P-053327: How to Use AI to Trace Order to Cash and Procure to Pay Exceptions Back to Operations

This session was presented at INFOCUS 2026.

Order to Cash and Procure to Pay sit at the two ends of the same job. An order is accepted and the work starts. Weeks later the supplier invoices arrive and someone works out what the job really cost. In between, something goes wrong. The people on the floor know about it the same day. Finance usually finds out much later. This session follows one job from end to end. We explain what is needed so that CRM, the ERP, and the systems that run the plant and the warehouse can all be reached through one governed connection. The second half is a live demonstration on a working JD Edwards system. An order is accepted, a machine stops, and the people who know why record it where they work. That explanation reaches the JD Edwards work order and the customer record in the CRM without a single phone call. The supplier invoices are then matched back to the job, so you can see what it actually cost. You will leave with three checks you can run on your own systems. You do not need to buy anything.

This session is eligible for the following CPE certification: NASBA

Speakers: Harinderpal Hanspal, Magic Software Enterprises: Inc.