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How to Empower Users with UX One

UX-One-Landing-Page

Angela Enyeart, Senior Director of Product Management at Oracle, spoke at COLLABORATE 19 about how to empower users by leveraging UX One in your organization.

UX One gives you the chance to take control of your JD Edwards experience. The Alert, Analyze, Act design principle displays your most important decision-making data in one location – a role-based landing page. It empowers users to personalize and configure their systems with alerts, analytics, and actions that help with important decision making. When you sign into JD Edwards EnterpriseOne using a UX One role, you can view alerts, analyze critical data in a graphical format, and take action on the alerts using pre-defined tasks. Users, developers, and IT professionals can all benefit from the capabilities provided by UX One.

There are 52 roles delivered in UX One for rapid deployment. You can leverage this out-of-the-box content, configure the roles, or create your own material from scratch. With UX One, users can also enjoy UDOs like role-based landing pages, Watchlists, analytic components and a springboard filled with related actions. This Alert, Analyze, Act paradigm design within UX One makes users more proactive and efficient in their day-to-day work.

What Users Really Think About JDE

Angela shared some insight into what interested parties truly thinking about UX One. These interested parties also influence upper management. A few of the main takeaways included:

  • Traditionally, users have hoped for user interface changes that seemed to never come. When an upgrade took place, the only changes that users noticed seemed to be the colors on the screen.
  • Many developers feel ready for a new challenge and want to use new tools. They are sick of tweaking JD Edwards logic for integration issues.
  • On the IT team, employees can’t wait for the Big Bang upgrade to be over, and they are glad that UI updates will finally get rolled out after years of waiting.

How UX One Addresses These Perspectives

  • With UX One, users are empowered to take control of their experience, get more work done, and feel satisfied with increases in efficiency.
  • Developers can put their JavaScript skills to use, and they will impress everyone with how fast they can build new applications.
  • The IT department can identify modifications that are eliminated and will no longer carry the reputation of holding back the adoption of new technology.

Continuous UX Evolution and Innovation

There are many layers to the continuous user experience evolution and innovation that can be driver by UX One, user defined objects, and other tools with JD Edwards. At the core, you have your basic JD Edwards business logic and transaction processing that take place within the backend ERP. This gets insulated, and various user interfaces help determine what actually gets exposed to end users. User defined objects like landing pages, simplified forms, search, notifications, etc. help accomplish this. Levering UDOs to configure your system can help you eliminate customizations, move toward more continuous innovation and adoption, and ultimately create a better user experience.

The top layer of this UX evolution and innovation is the use of channels like web apps, mobile apps, text messages and emails for communication within JD Edwards and your organization.

JDE-UX-and-Innovation

Flexible Approach to UDO Management

When managing user defined objects, you control who changes what.

You can decide:

  • Which users?
    • Choose between business analysts, end users, end users by role, function lead, all users, etc.
  • What level of change?
    • Assign access to view only, view and modify, make personal changes only, or make changes that affect the entire enterprise
  • For which object type?
    • Determine which objects can be moved, like grid formats, Cafe One, personal forms, Composed Pages, and more

UX One’s role-based content includes landing pages, simplified forms, and modernized user interfaces. When you begin using this feature, you will improve the daily work of every user – from IT leaders, to developers, to average users.

A Look at UX One

The image below shows an example of a UX One landing page.

UX-One-Landing-Page

The landing page is designed with the Alert, Analyze, Act design in mind. This page leverages Watchlists on the left-hand side of the screen that provide users with helpful alerts, analytic components in the middle that enable users to analyze information in a clear, visual way through graphs and charts, and a springboard on the right-hand side of the screen that provides helpful related actions for users to take if needed.

Anything that is red on the Watchlist side needs immediate attention. Items in yellow mean that you should keep an eye on them moving forward, and blue means that things are normal.

The charts and graphs show users information in a clear, visual way that prevents confusion or missed insights. It’s easy for users to gain visibility into important information. Charts and graphs can be maximized for a clearer view and can be drilled down into for more information. When you click on the title of the chart, it will show you the query and application where the information in the chart came from.

Having springboard tasks handy on the right side of the screen also makes it easy for users to be proactive and stay on top of their tasks.

UX One also leverages other JD Edwards tools like list view grid formats, Cafe One, form personalization, and more to provide users with all of the information and capabilities that they need to become more effective and efficient in their roles.

For a more in-depth look at UX One and the capabilities that it offers, check out the COLLABORATE presentation and additional Quest resources attached below.

Additional Resources

If you’re looking for more JD Edwards content, join us at INFOCUS 19, the premier deep-dive JD Edwards focused event of the year! The event will take place August 20-22 in Denver, Colorado. Register by August 15 to take advantage of Advanced pricing!