Tag: AI

This session was presented at RECONNECT Dive Deep 2025.

This session introduces an innovative approach to enhancing PeopleSoft Chatbot by leveraging Generative AI and RAG. Users can now access relevant insights from their organization’s PDF documents via conversational interaction, improving efficiency and user experience. Learn how the OCI Generative AI Agent Service powers this solution and how it integrates seamlessly with existing PeopleSoft applications.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/11/25

This session was presented at RECONNECT Dive Deep 2025.

Your team struggles with usability, support requests keep stacking up, reporting takes too long, and your best developer just retired. Sound familiar? Here’s the good news: PeopleSoft can be your transformation launchpad. With the right tools and vision, you can turn the platform you already have into a modern, intuitive system that works beautifully for your users. In this session, Gideon Taylor—an Oracle partner—shares practical solutions implemented for more than 200 PeopleSoft customers tackling similar challenges. We'll show you GT eForms transforming complex workflows into mobile-responsive forms that users love, AI digital assistants handling repetitive questions so your team doesn’t have to, automated processes that eliminate manual data entry, and reporting tools that your teams can use with confidence. This session is ideal for PeopleSoft managers, developers, and analysts who want to deliver tailored user experiences while maintaining system stability. You’ll see live demonstrations, realistic implementation timelines, real ROI numbers, and actionable next steps—whether you’re ready to move now or building your case for later.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/10/25

This session was presented at RECONNECT Dive Deep 2025.

Abstract: Higher education institutions are under increasing pressure to optimize operations, improve student outcomes, and make data-informed decisions, all while managing complex administrative systems. Artificial Intelligence (AI) is emerging as a powerful enabler within ERP systems like PeopleSoft, driving transformation across core functions such as admissions, academic planning, student support, and resource allocation. This session will explore how AI technologies, including machine learning, natural language processing, and predictive analytics are embedded in next-generation ERP platforms to automate workflows, personalize learning experiences, and deliver real-time insights. Drawing from cross-sector implementations in education and banking, the session will highlight the opportunities and challenges of intelligent ERP adoption including PeopleSoft applications, with a focus on ethical use, integration with legacy systems, and change management. Attendees will walk away with practical strategies to harness AI for institutional efficiency, student success, and strategic growth. Learning Outcomes: By participating in this session, attendees will be able to: 1. Describe how AI technologies are embedded in modern PeopleSoft ERP systems and their role in transforming higher education administration and student services. 2. Analyze case studies and implementation models from both education and banking to identify transferable best practices for intelligent ERP adoption across PeopleSoft systems. 3. Identify key implementation challenges, such as integration complexity, data quality, and workforce readiness and formulate strategies to address them. Audience: This session is designed for enterprise architects, ERP managers including PeopleSoft ERP, institutional researchers, and IT professionals involved in digital transformation and student success initiatives. It will empower attendees to lead ERP innovation projects with confidence and clarity.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/10/25

This session was presented at RECONNECT Dive Deep 2025.

This session will explore how Generative AI can elevate the PeopleSoft experience. It will showcase practical examples, architectural approaches, and design principles for integrating GenAI with PeopleSoft. It’s not about replacing the system it’s about reimagining the user experience and empowering HR teams to work smarter, faster, and more intuitively.


  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/10/25

This session was presented at RECONNECT Dive Deep 2025.

AI is transforming not only applications but the platforms behind them. Oracle is embedding AI-driven capabilities into Oracle Cloud Infrastructure (OCI) and PeopleSoft, delivering benefits to customers without disruptive upgrades. From the new Oracle Database 23ai, built for complex data relationships and AI workloads, to intelligent resource management that automatically scales compute capacity on demand, these innovations streamline operations, cut costs, and boost performance. Security is also getting an upgrade. OCI now provides daily automated patching and adaptive threat detection to guard against emerging risks. For PeopleSoft customers, that means fewer outages, faster responses, and a platform that stays secure and current with minimal effort. This session will unpack these advancements, show them in action, and explore what they mean for the future of running PeopleSoft in the cloud.

  • Quest Customer Learning Team
  • Recordings & Presentations
  • 11/10/25

Discover how Oracle’s built-in AI Agents are redefining work—combining predictive, generative, and agentic AI to automate tasks, boost productivity, and transform the employee experience.

Discover how Oracle’s Document AI Agent automates expense receipt capture and matching, delivering faster reimbursements and a true touchless expense experience.

Learn how JD Edwards Orchestrator connects with OCI AI Services to streamline processes like expense reporting, translation, and document automation—unlocking new levels of efficiency and innovation.

Learn how AI is reshaping JD Edwards and enterprise decision-making, from proactive alerts to predictive insights, and what businesses need to succeed with AI adoption.

Jeffrey Eberhard shares practical strategies for AI adoption, from data governance to real-world use cases, helping businesses scale responsibly.