How to Create More Utility Players Across Your Org—and Why It’s Essential
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Posted by Quest Customer Learning Team
- Last updated 8/10/22
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Presented at BLUEPRINT 4D 2022
Title: How to Create More Utility Players Across Your Org—and Why It’s Essential
Session ID: 105530
Historically, we’ve pursued specialization in everything from sports to careers. However, the highly competitive employment environment and rapidly evolving technology landscape is leaving companies with gaps in expertise and a shortage of labor overall. Cultivating a more versatile workforce can help address these issues and create organizations that are more adaptable and resilient in the face of change.
This dynamic presentation will highlight the perils of a specialized workforce and then help attendees understand how to create a more agile team, with experience and expertise that lends itself across the company. The resulting guidance includes establishing performance metrics based on learning new skills, cross-team and cross-functional mentorship and job shadowing and establishing a roadmap for development for all employees.
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