Without conflict, it is extremely difficult for people to truly commit to changes that will impact their daily work. And in fact, stifling conflict when it arises increases the likelihood of destructive, back-channel sniping and leads to sub-optimal decision-making. Therefore, if we want our transformation efforts to r…

Highly effective and productive teams are built on a foundation of trust. Without it, teams are unlikely to engage in unfiltered, passionate debate about key issues—or speak up when mistakes are made, there is confusion, or there is a need for help. Said another way, when vulnerable trust is lacking … our alrea…