Tag: Oracle CX Cloud

We’ve all heard how important Artificial Intelligence (AI) or Machine Learning (ML) will be in the future. You’ve probably had the discussions internally on what or how you should use AI/ML. Ultimately, we’re talking about using data to drive better experiences. Ideally, you can leverage the software you’ve already invested in. Using Google Analytics (GA)…

If your goal is digital transformation, it’s time to evolve how your business manages change. Organizations struggle to build a comprehensive approach to building the culture and organizational structure to support digital innovations. In this Video Playback with Rohit Garewal, Partner at Object Edge, he covers why a people-first initiative is crucial for digital transformation…

Friction is a double-edged sword – you want to reduce risks associated with payment fraud, but not drive away good customers in the process. Dynamic friction enables you to increase roadblocks for bad actors while giving trusted users the most frictionless experience possible. In this webinar, you will learn: What dynamic friction is and how…

How do you make your search more relevant? By using your own customer data, of course! Learn what Carolina Biological and Cirrus10 produce to improve Endeca search results by feeding their on-site behavior data back in to their search results, closing the loop on their search behavior. This video playback will present the approach to…

This video playback presented by Shea Nolan courtesy of the 2019 Virtual Summit included the following abstract: Learn about Oracle Commerce Cloud’s native developer utilities, including the Design Code Utility suite, which you can use to make your development process in Oracle Commerce Cloud more efficient.

This video playback presented by Ulta Beauty's Rohit Mishra and Robert Murphy courtesy of the 2019 Virtual Summit included the following abstract: ULTA Beauty, the largest US beauty retailer, shares their approach and findings to system changes to resolve ATG applications memory issues. This will include the change of approach Ulta adopted to tighten testing…

This video playback presented by Vermont Country Store's John Spencer courtesy of the 2019 Virtual Summit included the following abstract: As one of the early adopters of OCC, hear how The Vermont Country Store has fared in its first two years of life in the cloud. From go-live to on-going operations hear what has worked…

This video playback presented by Reza Kalfane courtesy of the 2019 Virtual Summit included the following abstract: Learn how to leverage search capabilities in Oracle Commerce Cloud to present products and content in the most effective, findable way. Includes overview of Oracle Commerce Cloud’s robust Search APIs and native Dynamic Curation capabilities.

This video playback presented by Ferguson Enterprises' Chris Ann Jackson and Tim Harshbarger courtesy of the 2019 Virtual Summit included the following abstract: Ferguson, the nation’s largest wholesale plumbing distributor, shares insight on both business and technical aspects to consider when implementing Oracle Commerce Multi-Site across multiple transactional sites or brands.

When Things Remembered wanted to migrate from on-premise Oracle Micros, they chose Oracle Commerce Cloud (OCC) based on its functionality and lower TCO. This path was driven by a desire to provide an enhanced customer experience through visual design and cross-channel personalization while enhancing backend processes with devops and operational efficiencies. Watch this video playback…